FAQs
- What is a Compliance Agreement?
-
When a disputant agrees to correct a Bylaw violation, in some instances the City will accept a reduced penalty. Parking violations are not applicable.
-
- What happens if a Violation Notice is ignored?
-
If a penalty is unpaid after 35 days, tickets are forwarded to a collection agency to recover the penalty.
-
- When will my dispute be heard?
-
The City Clerk’s Office will mail you the date and time for your hearing.
-
- Can I pay the penalty before the hearing date if I change my mind?
-
Yes, however, payments received after 15 days from when the violation notice was issued must be paid in full.
-
- Can the adjudicator consider my financial position if found guilty?
-
No. The adjudicator will only determine if the offence occurred. The adjudicator has no authority to raise or lower the penalty amount.
-
- Do I need to appear in person for the hearing?
-
No. You may send a written submission or arrange for a conference call.
-
- Can I appeal the adjudicator’s decision to a higher authority?
-
No. An adjudicator’s decision is final.
-
- Can I pay the reduced penalty within 15 days and still proceed to adjudication?
-
No. Once a penalty is paid the violation notice is closed.
-
