August 23: Planned Outage of Websites, Online Services for Maintenance

Posted August 21 2014

The following websites and online services will not be available from 1:00-5:00 PM, Saturday, August 23 while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

Please note: Phone service will not be available from 2:00-3:00 PM approximately to C.G. Brown Pool, Bill Copeland Sports Centre, Burnaby Lake Rowing Pavilion and Burnaby Lake Sports Complex West. 

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City Services

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Bulky Item Pick-Up

Single Family Bulky Item & Appliance Pick-Up

  • Call 604-294-7972 for more information and to arrange a bulky item or appliance pick-up.  

Multi-Family Bulky Item & Appliance Pick-Up

  • If your multi-family complex receives City garbage and recycling service, your complex should have a designated covered area for bulky items and appliances
  • Contact your complex Manager or Management Company to arrange for a pick-up from the City
  • Please note that residents are responsible for getting their bulky item or appliance out of their unit to the designated pick-up location

Old SofaBulky item - stove

Bulky Item & Appliance Pick-Up Reminders

  • Please call 604-294-7972 for acceptable items and to arrange a pick-up.
  • For pick-up, you must be a Burnaby resident that receives curbside or multi-family garbage and recycling collection from the City.
  • For curbside collection, do not place items up against your garbage or yard trimmings containers. 
  • For multi-family collection, please ensure your items are placed in the designated covered location on your complex's property. Do not place any items on boulevards, medians or city lanes or streets.


  • Banned/Prohibited Materials

    Banned & prohibited itemsMoreWhich products are banned from the garbage bins? 
  • Provincial Take-Back Programs

    Provincial Take Back ProgramMorePrograms for banned or recyclable materials.
  • Burnaby Recycling Depot

    Burnaby Recycling DepotMoreWhen you have a lot of recyclables, bring them in to our depot