FAQs
- Why are some streets cleared more than once while others haven’t been cleared yet?
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Depending on the length and severity of a snowstorm, a street could be plowed several times after the initial pass. More snow could have fallen, or it could be a simple clean-up of areas where cars or other obstructions had prevented proper clean-up initially. If the street is a priority street, City crews must ensure they are cleared sufficiently in order to allow access to core services such as hospitals, emergency vehicles and transit.
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- Why did the snow plow push snow onto my cleared driveway?
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City streets must be plowed sufficiently to expose catch basins. Catch basins allow water from melting snow to drain. On most streets, snow plows must make multiple passes to clear all the snow and can cause snow to be pushed into cleared driveways.
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You can pile the snow on the left side (when looking from the road) of your house which many reduce the amount of snow the plow pushes back into your driveway. Please do not shovel snow onto the sidewalk or road at any time.
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- Can I park my car on the street during and after a snow storm?
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Try not to park on the road after a snowfall since parked vehicles impede the snow plow to clear the streets properly.
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- Will my garbage, recycling and yard waste get picked up during or after a snow storm?
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If the road conditions are hazardous due to snow and/or ice, there may be delays or a temporary cancellation of garbage, recycling and yard waste collection. For more information relating to collection during severe weather, please visit the Sanitation and Recycling contact page.
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- What is the chance flooding can occur in winter?
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Flooding can occur during snow melt periods if catch basins are buried under snow and ice. City crews plow roads and try to clear catch basins of snow and ice. You can help the City by adopting a storm drain on your street and ensuring it stays clear. To locate a storm drain on your street, view the Burnaby Map.
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Navigation Note -- for linking Burnaby Map (For Burnaby Map: Storm drain information is found under Engineering, Sewer, Catch Basins.
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- What else should I consider after a snowfall?
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Don’t let children play in snow piles or roadside snow banks.
If possible, don’t park on the street since parked vehicles hamper snow plows.
When shovelling snow, pile it on your property instead of the sidewalk or street.
Place your garbage, yard waste and recycling containers in a cleared area instead of on piles of snow.
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