Revenue Services
Who We Are
Revenue Services is accountable for the management of City revenue collection, and the investment of City funds held for future operating and capital requirements.
What We Do
Revenue Services
- Provides Policy and Procedures for the direction of revenue collection across the City.
- Monitors revenue activity, providing reports to management and Council as required.
- Has overall accountability for Property Tax and Utilities, Treasury Operations, customer and supplier master data within the City's accounting system, and the City's Land Use Management record.
Tax Office (Tax and Revenue Services)
- Responsible for the collection of property tax, utilities (water and sewer), commercial refuse and false alarm charges.
- Provides information and customer support to residents and commercial customers.
- Collects taxes on behalf of Taxing Authorities such as School Board, Translink, Municipal Finance Authority, Metro Vancouver and BC Assessment.
- Provides the central revenue receipting services for satellite locations such as RCMP, Burnaby Public Library and the Recycling Yard.
- Delivers services in support of provincial legislation and bylaws, such as the Provincial Home Owner Grant.
- Manages the submission of Home Owner Grant information, payments in lieu of taxes to other government bodies, property tax permissive exemptions and the provision of the Tax Information Certificates.
Treasury Operations
- Oversees the investment of operating and capital reserves.
- Acts as liaison to the investment and banking services for the City.
- Provides internal services including cash management, merchant services, letters of credit management and banking relationship management.
- Governs all aspects of banking for the City, including final release of electronic and cheque payments, remittance to the Canada Revenue Agency and Municipal Pension Plan, and bank account transfers.
- Provides financial and economic information to Director Finance and Council.
Contact Us
Richard Rowley
Assistant Director, Revenue Services
Richard.Rowley@burnaby.ca
Phone: 604-294-7266
Denise Letkeman
Manager, Revenue and Taxation
Denise.Letkeman@burnaby.ca
604-294-7902
Doug Spindler
Manager, Treasury Operations
Doug.Spindler@burnaby.ca
604-294-7126
Revenue Services
4949 Canada Way
Burnaby BC, V5G 1M2
