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Port Metro Vancouver Chemical Fire

Posted 6:30 PM, March 4, 2015

The City of Burnaby has just participated in a City of Vancouver Emergency Operation Centre-hosted conference call with Vancouver Coastal Health and key representatives from all involved emergency agencies. The key message coming out of this call is that an “all clear” has been issued regarding this incident.  As a result, the City of Burnaby has now deactivated its Emergency Operation Centre.

The City will, however, carry on with overnight monitoring for air quality. The City also continues to recommend that anyone who smells smoke within the next 12-hour period to keep doors and windows closed, or if outside, to cover their mouth and nose with a wet cloth.

If additional updates are required, they will be issued on this website and via the City of Burnaby Twitter account – and/or by agencies in the region and via the media.

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Cancellations & Refunds

Registration - Cancellation

Cancellations

Classes may be cancelled if under-enrolled. Decisions about course cancellation are made up to one week prior to the start date, so please register early to avoid disappointment! If your class is cancelled, you will be issued a refund.

Refund Guidelines

A full refund is granted if a class is cancelled or if you request a refund at least seven days before the start of the class. If a refund is requested less than seven days before class start, the cost of one session is deducted. After classes have started, refunds are prorated according to the number of sessions remaining. No refunds are granted after the final session has started.

For most one-day classes, a refund is given only when requested at least seven days in advance of the class date. Refunds requested on the day of the class or after class completion cannot be granted. There maybe exceptions to these guidelines. In some cases, these exceptions are noted in the individual descriptions of courses and activities.

Bus Trip Refunds (55+)

Most trip descriptions list a refund cut-off date. However, full refunds can sometimes be granted up to 24 hours before the trip.

 

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