International Portal of the Year Award
City of Burnaby Portal (SAP) Wins 2011 Americas' SAP Users' Group (ASUG) International Portal of the Year Award
The City of Burnaby has received the Portal of the Year Award from the Americas’ SAP Users’ Group (ASUG), a 100,000-member, professionally managed association of North and South American business and technology professionals representing over 3,200 organizations. Finalists for the award included Moen Inc. and Colgate Palmolive.
The award followed a week of peer reviews by members on two continents. The City of Burnaby launched its Systems Applications and Products (SAP) system in 2007, as part of a business transformation initiative, championed by City Council. The initiative focused on enabling the use of a single technology for business applications. The portal is the central gateway to all key City systems, including finance, purchasing, human resources, payroll and maintenance management.
“Our goal was to streamline service delivery,” says Pat Tennant, project sponsor. “SAP has enabled us to maximize the efficiency of our internal service-delivery processes. Along with the Virtual City Hall which we are currently developing, in the future SAP will also enable easy access, via the City’s website, to information and e-business services for citizens.”
“We are very proud of the City’s accomplishment in winning the Portal of the Year award,” says Councillor Dan Johnston, Finance liaison and chair of the Finance and Civic Development Committee. “Winning this award from an international user group is a great independent acknowledgement of Burnaby’s maximization of the potential value of SAP.”
“Winning this international award is a significant honour,” says Mayor Derek Corrigan, “because it recognizes that the City of Burnaby is doing an exemplary job of maximizing the value of its SAP system though its innovative application of the technology. It speaks to that fact that we are achieving our goal of maximizing service-delivery efficiency for Burnaby citizens. The innovative Virtual City Hall and website currently being developed by the City will further enhance delivery of all City services.”
In addition to receiving the Portal of the Year Award, the City of Burnaby received Honorable Mention in the 2011 Education Best Practices category in the SAP Awards, second to Sara Lee. According to SAP, “The judges were extremely impressed with (Burnaby’s) efforts in a public sector environment, where every effort has a measurable impact on the community.”