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City Hall In-Person Visits Suspended Until Further Notice

December 2 update:

Please be reminded that in-person visits to City Hall remain suspended until further notice.

November 10, 2020: 

In response to a new order issued by BC’s Public Health Officer on November 7, 2020 to protect public health and address the rising number of COVID-19 cases, the City of Burnaby is restricting public access to City Hall until further notice. 

The City is asking all members of the community to use the following alternatives while the public health order is in place:

  • Do the business online 
    • Pay parking tickets, property taxes, engineering fees, dog licences and more. 
  • Do the business by phone 
    • Use the pull-down menu at the top of the page for the department number you need.
  • Delay non-essential business until a later date.

Find a full list of services available online at

Livestreaming to include all City Committees

Public attendance at Council and Committee meetings has also been temporarily suspended. Earlier this year, the City expanded its City Council livestreaming to include Public Hearings, and provided opportunities for residents to have their say at Public Hearings through Zoom or phone conferencing. To ensure the public is able to continue to observe the work of City Hall, livestreaming has now been expanded to include all Committee meetings.

The November 7 Public Health Order, requires all individuals, places of work and businesses within the Vancouver Coastal Health and Fraser Health regions – which includes the City of Burnaby – to significantly reduce social interactions and travel. 

To watch Council and Committee meetings live online, visit

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