COVID-19 Impacts in Burnaby

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Limited Public Access to Burnaby City Hall Beginning Monday, March 23

Effective Monday, March 23, Burnaby City Hall will serve the public on an appointment-only basis in order to assist with social distancing during the COVID-19 crisis.

This will be in effect until further notice.

“To protect the public and to protect our staff from the spread of COVID-19, we want you to do your city business online or over the phone if you can,” said Mayor Mike Hurley. “If it’s absolutely urgent to do in person, we’re here. But otherwise, this is a time for all of us to take every precaution we can.”

Members of our community are advised to use the following alternatives:

  • Delay non-essential business until a later date 

In normal times, City Hall can be a busy place. It is essential that we keep the volume of visitors to City Hall is kept at a minimum to reduce the risk of coronavirus transmission in our community.

Find a full list of services available online »

If you have no other alternatives, and must make an appointment for an in-person visit, please contact the staff member or department relevant to your business.

If you need assistance to connect with the right department or staff member, call the City Hall front counter at 604-294-7944.

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