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Contact Us

The Burnaby Building Department maintains the quality of life for Burnaby's citizens by ensuring that safety codes are followed and by enforcing the City's construction related bylaws. Approximately sixty people work in the department, in Permit Processing, Front Counter and Records, Plan Checking, Building Inspections, Plumbing and Gas Inspections, Electrical Inspections, Bylaw Services and Project Management.

Visit us at City Departments – Planning and Building or review our FAQ page for the information that best suits your needs.

Contact Information

We are located on the second floor of Burnaby City Hall, at 4949 Canada Way in Burnaby. Building inquiries can be directed to:

Building Department
building@burnaby.ca
Phone: 604-294-7130
Fax: 604-294-7986   

Mailing Address
City of Burnaby
Building Department
4949 Canada Way
Burnaby, BC V5G 1M2 | Map

Office hours are from 8:00 AM to 4:45 PM (Pacific Standard Time) Monday, Tuesday, Wednesday and Friday, and 8:00 AM to 8:00 PM on Thursdays.

Cut Off Times: Building Permits
We will not accept Building Permit applications, or issue Building Permits after 4:00 PM on Mondays, Tuesdays, Wednesdays and Fridays, and after 7:00 PM on Thursdays.

Inspections
All Building, Plumbing, Gas and Electrical Inspectors are available for phone calls and to answer questions at the Building Department counter from 8:00 AM to 8:30 AM Monday to Friday.

Inspection requests for the following day can be made by calling 604-294-7130 between 9:00 AM and 3:00 PM

  • Who We Are at City Hall

    Permit ProcessingMoreLearn more about the Building Dept - who we are and what we do.
  • FAQs

    FAQ - PurchasingMoreFind answers to some common questions
  • How Old Is My Building?

    MoreFind the age for any house or building in Burnaby.