COVID-19 Impacts in Burnaby

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    Read our Frequently Asked Questions, phone our call centre at 604-294-7878, 9am-4pm, Monday-Friday (closed statutory holidays), or email
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Permit and Inspection Services During COVID-19

Effective immediately, and until further notice, the Building Department has implemented the following permit and Inspection protocols to create the required social distance in order to continue serving our customers.

The Burnaby Building Department maintains the quality of life for Burnaby's citizens by ensuring that safety codes are followed and by enforcing the City's construction related bylaws. Approximately sixty people work in the department, in Permit Processing, Front Counter and Records, Plan Checking, Building Inspections, Plumbing and Gas Inspections, Electrical Inspections, Bylaw Services and Project Management.

Visit us at City Departments – Planning and Building or review our FAQ page for the information that best suits your needs.

Contact Information

We are located on the second floor of Burnaby City Hall, at 4949 Canada Way in Burnaby. Building inquiries can be directed to:

Building Department
Phone: 604-294-7130
Fax: 604-294-7986   

Mailing Address
City of Burnaby
Building Department
4949 Canada Way
Burnaby, BC V5G 1M2 | Map

Office hours are from 8:00 AM to 4:45 PM (Pacific Standard Time) Monday to Friday.

Cut Off Times: Building Permits
We will not accept Building Permit applications, or issue Building Permits after 4:00 PM, Monday to Friday.

All Building, Plumbing, Gas and Electrical Inspectors are available for phone calls and to answer questions at the Building Department counter from 8:00 AM to 8:30 AM Monday to Friday.

Inspection requests for the following day can be made by calling 604-294-7130 between 9:00 AM and 3:00 PM

  • Who We Are at City Hall

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  • How Old Is My Building?

    MoreFind the age for any house or building in Burnaby.