City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Phone our call centre at 604-570-3800, 8am-6pm daily, or email covid19@burnaby.ca

About Burnaby

About

Get to know Burnaby – urban centre, heritage site, Maclean’s magazine’s “best run city”

Community Links

Link to the Burnaby Board of Trade, Tourism Burnaby and a variety of community associations

Getting Around

Search locations, maps, and ways to get around Burnaby by car, bike, or public transit

Strategic Directions

Learn about Burnaby’s vision as a livable, sustainable, and thriving City

News & Media

Read up on what’s new and what’s relevant for citizens and businesses in the City

Education

Read about the school system and post-secondary education options available in Burnaby

Photos & Videos

Browse photos and videos that showcase our open spaces, facilities and culture

Sister Cities

Explore our sister cities from around the globe

Tourism Burnaby Discover hotels, attractions, restaurants and shopping	Burnaby Awards The City of Burnaby has been honoured with many awards

Tourism Burnaby

Discover hotels, attractions,
restaurants and shopping

Burnaby Awards

The City of Burnaby has been honoured with many awards

Things To Do

Calendar of Events Check in with our calendar of City sponsored and supported events	Be Active Programs Find programs that fit your lifestyle, register online or buy a Be Active Pass	Community Centres Find information regarding local recreational facilities
Arts & Heritage Explore the arts through classes, theatre, exhibits, museum and more	Outdoor Facilities Be active and get some fresh air at our outdoor facilities	Golf Courses Play, practice or learn at two 18-hole courses, driving ranges and pitch and putts
Explore Outdoors Uncover the natural beauty of Burnaby parks, trails, dog-friendly sites and play areas	Festivals & Events Don’t miss out on the culture and the fun that make Burnaby truly unique	Library Browse our local libraries and find the facility nearest you
Visitor Resources Search our most popular attractions and visit the Burnaby Tourism Booth online	Be Involved Connect with your community and local government, recognize outstanding citizens	Volunteering Interested in helping others? Opportunities to give back to your community

Calendar of Events

Check in with our calendar of City sponsored and supported events

Be Active Programs

Find programs that fit your lifestyle, register online or buy a Be Active Pass

Community Centres

Find information regarding local recreational facilities

Arts & Heritage

Explore the arts through classes, theatre, exhibits, museum and more

Outdoor Facilities

Be active and get some fresh air at our outdoor facilities

Golf Courses

Play, practice or learn at two 18-hole courses, driving ranges and pitch and putts

Explore Outdoors

Uncover the natural beauty of Burnaby parks, trails, dog-friendly sites and play areas

Festivals & Events

Don’t miss out on the culture and the fun that make Burnaby truly unique

Library

Browse our local libraries and find the facility nearest you

Visitor Resources

Search our most popular attractions and visit the Burnaby Tourism Booth online

Be Involved

Connect with your community and local government, recognize outstanding citizens

Volunteering

Interested in helping others? Opportunities to give back to your community

Explore the Outdoors Enjoy Burnaby's parks and trails!	Spring / Summer Leisure Guide Browse our programs!	Sports Field Status Know before you go. Updates made Thursdays.

Sports Field Status

Know before you go. Updates made Thursdays.

City Services

Garbage and Recycling Find a collection schedule and learn about the City’s waste reduction programs	Bylaws & Enforcement Learn about our local bylaws and enforcement policies	Policies, Projects & Initiatives Learn about Burnaby’s vision as a livable, sustainable and expanding urban centre
Public Safety Learn about Burnaby RCMP, Emergency Programs and more	Permits and Licences Get the necessary permit or licence for your business, construction site or home	Rentals & Catering Find rates and information on rentals in Burnaby
Fire Department Learn about the department, fire prevention and fire extinguisher training	Planning Obtain information on current, proposed and future uses of land in the City	Property Taxes Find information on taxes, fees and online payments
Roads & Traffic Keep up with traffic conditions and road work, and submit maintenance requests	Building Apply for permits, request inspections and report any safety or construction concerns	Water & Sewers Learn new ways to conserve water, read about liquid waste and sewer systems

Garbage and Recycling

Find a collection schedule and learn about the City’s waste reduction programs

Bylaws & Enforcement

Learn about our local bylaws and enforcement policies

Policies, Projects & Initiatives

Learn about Burnaby’s vision as a livable, sustainable and expanding urban centre

Public Safety

Learn about Burnaby RCMP, Emergency Programs and more

Permits and Licences

Get the necessary permit or licence for your business, construction site or home

Rentals & Catering

Find rates and information on rentals in Burnaby

Fire Department

Learn about the department, fire prevention and fire extinguisher training

Planning

Obtain information on current, proposed and future uses of land in the City

Property Taxes

Find information on taxes, fees and online payments

Roads & Traffic

Keep up with traffic conditions and road work, and submit maintenance requests

Building

Apply for permits, request inspections and report any safety or construction concerns

Water & Sewers

Learn new ways to conserve water, read about liquid waste and sewer systems

Doing Business

Burnaby Business Profile

Find out who does business in Burnaby and why it is a strong centre for business and economy

Places To Do Business

Learn about the town, urban, and business centres that lend to our strong business sector

Business With Burnaby

Find current bid opportunities and access rental information for doing business with Burnaby

Filming

Access information, permits and application forms for filming in Burnaby

BizPaL

Use BizPaL to get your business started with a customized list of permits and licences

Business Property Safety

Read about our initiatives on property safety and principles for crime reduction

Permits & Licences

Get the necessary permit or licence for your business, construction site or home

Business Watch

Crime prevention initiative to improve information sharing and reporting of suspicious activity

Burnaby Board of Trade Recognized for its leadership, the Board supports local businesses	Bid Opportunities with the City Learn more about how to do business with the City

Burnaby Board of Trade

Recognized for its leadership, the Board supports local businesses

Bid Opportunities with the City

Learn more about how to do business with the City

Our City Hall

Contacts & Location

Find us at City Hall or locate a phone number in our City Directory

Financial Reports

Learn about City Budgets and read through our Annual Financial Plan

Mayor & Council

Meet our City Council, Boards, and Committees, and access meetings and reports online

Publications & Forms

Get public access to City documents and forms

City Departments

Contact a specific department or access archived information

Elections

Learn about municipal elections in Burnaby and access information from past elections

Bylaws

Get full and direct access to all City Bylaws

Requesting Information

Methods to access City records and information

Boards, Committees & Commissions View agendas, minutes and membership lists	Live Council Meeting Webcast Meetings are held on Mondays at 6 PM in the Council Chamber

Boards, Committees & Commissions

View agendas, minutes and membership lists

Live Council Meeting Webcast

Meetings are held on Mondays at
6 PM in the Council Chamber

Online Services

My Property Portal

Access your Burnaby utility charges and property tax information all in one place

Pay a Parking Ticket or Bylaw Notice

Pay tickets and notices through the city's online payment portal

> Home > City Services > Bylaws, Violations & Enforcement > Adjudication Process > Contact Us

City Services

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Contact Us

Adjudication Hearing Questions:

City of Burnaby
Email: bylaws@burnaby.ca
Phone: 604-297-4919
Fax: 604-570-3661
4949 Canada Way
Burnaby, BC, V5G 1M2 | Map

Payment Inquiries:

Tax Office – Violation Payments:
Phone: 604-294-7934
4949 Canada Way | Map
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM

Other Inquiries:

Parking Enforcement:
Phone: 604-570-3660
Monday - Friday 8:00 AM to 4:00 PM

Engineering Department:
Phone: 604-294-7460
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM

Licence Office:
Phone: 604-294-7320
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM

Building Department:
Phone: 604-294-7130
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM

Parks, Recreation & Cultural Services:
Phone: 604-294-7450
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM