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COVID-19 Impacts in Burnaby

  • View updates on impacts to Burnaby programs, services and facilities 
  • To report a business that is not in compliance with current provincial health orders, please email covid19@burnaby.ca
  • Questions on how COVID-19 impacts Burnaby programs, services and facilities?
    Read our Frequently Asked Questions, phone our call centre at 604-294-7878, 9am-4pm, Monday-Friday (closed statutory holidays), or email covid19@burnaby.ca

City Services

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Payment Options

Payments Can Be Made:

Reduced penalty payment within 15 calendar days.
Full penalty payment after 15 calendar days.

By Mail

Cheque or money order (no cash) can be sent to:
City of Burnaby – Tax Office (Violation Payment)
4949 Canada Way
Burnaby, BC V5G 1M2 | Map

In Person

Due to the COVID-19 pandemic in-person visits to City Hall are suspended until further notice. To pay by cash or debit please make an appointment by calling 604-294-7934. Learn more »

Cash, Cheque, Credit Card or Interac accepted
City Hall Cashier - Tax Office, 4949 Canada Way | Map
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday: 8:00 AM to 8:00 PM

In After-Hours Drop Box

Cheque or money order (no cash)
City Hall - Main Building
Front & Side Entrances
4949 Canada Way | Map

Online

For all Bylaw Violation Notices 

  • Bylaws

    Burnaby BylawsMoreView all current and enforceable City Bylaws online.
  • Pay A Ticket

    parking meterMorePay your parking ticket or bylaw violation notice online.