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City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Read through our Frequently Asked Questions, phone our call centre at 604-570-3800, 8am-6pm daily, or email covid19@burnaby.ca

City Services

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Payment Options

Payments Can Be Made:

Reduced penalty payment within 15 calendar days.
Full penalty payment after 15 calendar days.

By Mail

Cheque or money order (no cash) can be sent to:
City of Burnaby – Tax Office (Violation Payment)
4949 Canada Way
Burnaby, BC V5G 1M2 | Map

In Person

Cash, Cheque, Credit Card or Interac accepted
City Hall Cashier - Tax Office, 4949 Canada Way | Map
Monday - Wednesday, Friday 8:00 AM to 4:45 PM
Thursday: 8:00 AM to 8:00 PM

In After-Hours Drop Box

Cheque or money order (no cash)
City Hall - Main Building
Front & Side Entrances
4949 Canada Way | Map

Online

For all Bylaw Violation Notices 

  • Bylaws

    Burnaby BylawsMoreView all current and enforceable City Bylaws online.
  • Pay A Ticket

    parking meterMorePay your parking ticket or bylaw violation notice online.