Commercial Collection
The City of Burnaby's garbage and recycling collection program extends beyond residential services; our crews provide collection for garbage and recycling to over 500 commercial, institutional and civic facilities.
Find out more by contacting the Burnaby Solid Waste and Recycling Department at 604-294-7972 or solidwasteandrecycling@burnaby.ca.
How to Pay
Commercial refuse accounts are billed quarterly. Payment is due 30 days from each quarterly billing date. Overdue invoices will be subject to a 2% late payment charges if payment not received by the due date on the notice.
Quarterly Billing Schedule
| Period Covered | Billing Month |
| January, February, March | April |
| April, May, June | July |
| July, August, September | October |
| October, November, December | January |
Payment Options
- Online / Phone Banking / ATM
Select Burnaby Commercial Refuse as a payee and enter your 8-digit account number
- Drop Box
24-hour drop boxes located at both entrances to Burnaby City Hall (4949 Canada Way)
- By Mail
Mail your cheque and stub well in advance to the Burnaby Tax Office, 4949 Canada Way, Burnaby, BC V5G 1M2.
- In Person
In person payments are currently suspended at Burnaby City Hall due to the COVID-19 pandemic.
For any billing or payment inquiries, please email tax.refuse@burnaby.ca or call 604-294-7350. Change of address requests must be submitted on the business letterhead or sent by the business email.
For service requests, cancellations or changes to pick up schedule, please email solidwasteandrecycling@burnaby.ca or call 604-294-7972.
Business Waste Reduction Resources
Metro Vancouver provides a wide range of resources, including:
- Tip sheets, recycling signage and other resources for various business sectors (e.g. schools, retail, janitorial services, property managers)
- Metro Vancouver Recycles - database of all drop-off locations
Recycling Council of British Columbia (RCBC) provides a wide range of services, including:
- Recyclepedia and Recycling Hotline that provides information on waste reduction, recycling, disposal and pollution prevention. For more information, contact the BC Recycling Hotline at 604-732-9253 or hotline@rcbc.ca.
- Recycling FAQs and Fact Sheets on a variety of waste management topics
