February 19: Planned Outage of Websites and Online Services for Maintenance

Posted February 17, 2017

On Sunday, February 19 from 6:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
    (Additional planned outage takes place Sunday, February 19 from 10:00 PM until 2:00 PM Monday, February 20)
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 20)
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Planning - About

The Planning and Building Department is organized into three divisions: Long Range Planning, Current Planning and Building. Each division is responsible for various aspects of the planning and development process. These three divisions shepherd development in the City from the broad policy level to establish the framework for development (Long Range Planning) to implementation through conformance with area plans, zoning and subdivision (Current Planning), and to construction and regulatory review and enforcement (Building).

Visit us at City Departments – Planning and Building to learn more.

Contact Us & Hours

We are located on the third floor of Burnaby City Hall, at 4949 Canada Way in Burnaby. Planning inquiries can be directed to:

Planning Department:
Phone: 604-294-7400
Current Planning Fax: 604-294-7220
Long Range Planning Fax: 604-570-3680

Our mailing address is:
City of Burnaby
Planning and Building Department
4949 Canada Way
Burnaby, BC V5G 1M2
Canada | Map

Office hours are from 8:00 AM to 4:45 PM (Pacific Standard Time) Monday, Tuesday, Wednesday and Friday, and 8:00 AM to 8:00 PM on Thursdays.