Warming Centres
Recognizing the need for immediate action to address homelessness, the City of Burnaby operated warming centres as an emergency interim measure during the winters of 2018/2019 and 2019/2020.
Over that time, the City worked with BC Housing to open several new facilities that have established a strong foundation to support the City’s homelessness response over the longer term.
In 2019, with City support, BC Housing opened a 24-hour temporary shelter on Douglas Road and a 52-unit supportive housing facility on Norland Avenue. For the 2020/2021 winter season, BC Housing is also operating a 24-hour Emergency Response Centre (ERC) at the Burnaby Lake Sports Complex. This response centre, operated by Progressive Housing Society, is equipped to serve the needs of people experiencing homelessness during the pandemic and connect them to permanent housing options. The ERC will effectively replace and improve upon the services provided at the City’s warming centres, which will no longer operate.