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February 14: Planned Outage of Websites and Online Services for Maintenance

Posted February 12, 2016

On Sunday, February 14 from 7:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

 

  • Home Owner Grant - claim online 
  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Burnaby Map - interactive mapping application
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 15)
 > Home > City Services > Property Taxes & Utilities > Home Owner Grant > Claiming Home Owner Grant Online

City Services

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Claiming Home Owner Grant Online

You can claim your Home Owner Grant online from late May to December 31. Home Owner Grants claimed after the July due date are subject to a 5% penalty and a further 5% after the September due date.

Please refer to the video or help guide for information. If you have any further questions or issues, please contact the Burnaby Tax Office at tax@burnaby.ca or 604-294-7350. All inquiries will be answered during regular City Hall hours.

Remember to record or print the confirmation number at the end of your online Home Owner Grant application.

Your Home Owner Grant application is only considered complete when you receive a confirmation number.

Help Video

HeadphonesA help video with audio that simulates applying for a Home Owner Grant

Help Guide

StairsA step by step document that guides you through applying for a Home Owner Grant