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Snow and Ice Removal Continues

Posted January 16, 2017

City crews and equipment will be working this week to:

  • Clear catch basins in anticipation for this week’s thawing and rainfall events
  • Clear wheelchair ramps and bus stops of compacted snow and ice
  • Sweep and clear main roadways and priority routes of sand abrasives

Remove snow from catch basins and storm drains. Keeping catch basins and storm drains on your street clear of snow helps prevent flooding when snow melts. Report problems to our 24-hour service line at 604-294-7200.

Locate catch basins using the Burnaby Map:

  1. Select Layers button
  2. Expand Engineering Operations option > Infrastructure
  3. Select Storm > Catchbasin > Zoom into your street

Motorists are advised to be prepared for changing road conditions. Attention should be paid to water pooling around roadways due to forecasted rainfall this week.

Hazardous conditions, downed trees, potholes, and localized flooding can be reported to our 24-hour Emergency Dispatch at 604-294-7200. Non-emergency requests can be reported to 604-294-7460. We appreciate your patience as we work towards removing snow and ice in as many areas as possible. View Snow and Ice Control Information and Our Role as a City.

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Claiming Home Owner Grant Online

You can claim your Home Owner Grant online from late May to December 31. Home Owner Grants claimed after the July due date are subject to a 5% penalty and a further 5% after the September due date.

Please refer to the video or help guide for information. If you have any further questions or issues, please contact the Burnaby Tax Office at tax@burnaby.ca or 604-294-7350. All inquiries will be answered during regular City Hall hours.

Remember to record or print the confirmation number at the end of your online Home Owner Grant application.

Your Home Owner Grant application is only considered complete when you receive a confirmation number.

Help Video

HeadphonesA help video with audio that simulates applying for a Home Owner Grant

Help Guide

StairsA step by step document that guides you through applying for a Home Owner Grant