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How to Pay Property Taxes, Utilities and Garbage Disposal Fees

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You can pay your taxes anywhere by using online or telephone banking with your financial institution. If eligible, you can also complete your Home Owner Grant online. Both are due by Wednesday, July 4, 2018.

Pay your utilities, garbage disposal fees, and property taxes using the options listed below. If eligible, a home owner must claim a Home Owner Grant every year by the due date to avoid penalties. Complete your Home Owner Grant online »

Phone

Online / Phone Banking

Pay via your financial institution's online banking or telephone banking.

  • These methods are subject to Penalties if rejected by your financial institution or if you pay after your financial institution's local cut off time on the due date. These payments will be processed with a "payment date" equal to the next payment date.
  • Payments must be processed early enough to be received in the Tax Office by the due date, otherwise, the discount will not be applied (for the March due date) and penalties will be applied (for the July due date).
ATM

ATM

Pay your bill through the Automated Bank Machine.

  • This method is subject to Penalties if rejected by your financial institution or if you pay after your financial institution's local cut off time on the due date. These payments will be processed with a "payment date" equal to the next payment date.
  • Payments must be processed early enough to be received in the Tax Office by the due date, otherwise, the discount will not be applied (for the March due date) and penalties will be applied (for the July due date).
Financial Institution

Financial Institutions

Pay via tellers at most banks and credit unions.

  • Retain your receipt for proof of payment. Ensure your Financial Institution will forward payments by the due date.
  • Payments made on or before the due date but received by the City after the due date will not receive the discount (for the March due date) and penalties will be applied (for the July due date).
  • Financial Institutions no longer accept Home Owner Grant applications. Home Owner Grant applications must be delivered to the Tax Office or submitted online. Either method must be submitted by the due date to avoid penalties.
PAD

PAD

Pay through automated monthly withdrawal from your account to ensure timely payments.

Mail

Mail

Mail your cheque and stub well in advance to the Burnaby Tax Office, Box 6200 Van Stn Main, V6B 4B5.

  • Don't forget to complete your Home Owner Grant application on the July Property Tax Notice.
  • Postdated cheques are accepted up to the March and July due dates.
  • If this method is chosen, mail lost or delayed by the Post Office will be subject to Penalties.
In Person

In-Person

Pay in person on the first floor of City Hall during regular office hours.

24-hour drop boxes are located at both entrance doors of City Hall.

  • These drop boxes are cleared daily and also at midnight on the Utilities and Tax due dates.
  • Payments deposited after midnight are considered late.

Reminders

  • Keep your receipts and/or confirmation numbers. Payment must be received by the City on or before the due date.
  • Utility charges and garbage disposal fee payments not received by midnight on the March due date will not be eligible for discounts.
  • Property tax payments and completed home owner grant applications not received by midnight on the July due date will be subject to penalties.