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March 24: Planned Outage of Websites and Online Services for Maintenance

Posted March 23, 2019

On Sunday, March 24 from 2:00 AM to 11:00 AM, the City's websites and online services will be unavailable for short durations while system maintenance is performed. We thank you for your patience.

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Fees, Charges and Penalties

Tax Penalty 

Utilities Discounted Amounts

Utility Notices are payable by the March due date in order to be eligible for the discounted amount. Partial payments do not receive a discount. 

Penalties 

Tax Penalties

A 5% penalty will apply to outstanding current taxes unpaid after the July tax due date, and a further 5% after the September due date. 

These penalties are a requirement of the Community Charter.  The City has no authority to either waive or modify these penalty amounts.  A payment that is one day late is subject to the full amount of the penalty.

Alarm 

False Alarms

False Alarm Fees are charged according to bylaws. Fees below are effective as of July 1, 2010. These fees will be updated when changes are in place.

Unpaid current year’s false alarm charges by December 31 will be transferred to property taxes as arrears, and will be subject to daily interest.

Number of FAL incident

FAL Fee
(charge per incident)
1st-3rd false alarms No Charge
4th false alarm $100.00
5th false alarm  $150.00
6th & each subsequent false alarm  $300.00
Tax Certificate 

Tax Certificates

$45 plus processing fee per tax cert (from API or My LTSA)
$50 per tax cert (from Tax Office)

Historical Tax Information Fee 

Dishonoured Cheque Processing Fee

$35 per cheque

Historical Tax Information Fee 

Mortgage Processing Fee

$20 per folio requested

Historical Tax Information Fee 

Refund Processing Fee

$25 per refund

Historical Tax Information Fee 

Apportionments Fee

$35 per parcel 

Historical Tax Information Fee 

Historical Tax Information Fee

$35 per hour 

NOTE: Must be requested by the owner.

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM