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May 26: Planned Outage of Websites and Online Services for Maintenance

Posted May 25, 2019

On Sunday, May 26 from 2:00 AM to 11:00 AM, the City's websites and online services will be unavailable for short durations while system maintenance is performed. We thank you for your patience.

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Home Owner Grant

NEW PROCESS! Claim Home Owner Grant Online

The process to claim the Home Owner Grant online has changed. You must have a My Property account to claim your grant. Here's how:

  • Create and/or log into your My Property account. To create your account, you will need your Folio Number and Access Code located on the front of your paper statement. 
  • Once you are logged in to your My Property account, go to Your Account page, and click on your property.
  • On the Tax Account Detail page, scroll down to 2019 Home Owner Grant section and click Claim Grant.
  • Follow the instructions and fill out the form.
  • You will receive a confirmation that you have submitted your Grant. Remember to print this confirmation for your records.

Paper Application

You can still claim the Home Owner Grant by paper by completing the application located at the bottom of the Property Tax Notice.

The Home Owner Grant is a property tax assistance program offered by the Province of British Columbia, and is available from late May to December 31 each year. This program helps homeowners reduce the amount of taxes they pay on their homes. The funds raised from the property taxes you pay are used to provide programs and services.

To be eligible for the Home Owner Grant, you must be a Canadian citizen or permanent resident and ordinarily reside in Burnaby, British Columbia. You must be the owner and occupant of an eligible residence and live in it as your principal residence. You must qualify at the time you submit the application form.

If you are eligible for the Home Owner Grant (column B or C on your Tax Notice), you must complete the application for the grant and forward it to the Tax Office by the July due date annually to receive credit for the grant amount and avoid penalties.

Frequently Asked Questions

Contact the Tax Office

Phone 604-294-7350
Email tax@burnaby.ca
Fax 604-294-7153
Address
First floor of City Hall
4949 Canada Way
Burnaby, BC  V5G 1M2
Hours
Monday-Wednesday, 8:00 AM-4:45 PM
Thursday, 8:00 AM-8:00 PM
Friday, 8:00 AM-4:45 PM