Coronavirus Disease (COVID-19)
City Hall In-Person Visits Suspended Until Further Notice
There is no in-person access to City Hall until further notice.
Please use our online services. For information about services not available online, please access the City Directory
COVID-19 Inquiries
Have a question or concern?
- Read our frequently asked questions
- Email covid19@burnaby.ca
- Phone our call centre at 604-294-7878, 9am-4pm, Monday-Friday (closed statutory holidays)
- Phone our after hours number at 604-294-7200 on weekends, evenings and holidays to report public health order compliance concerns
- To book a COVID-19 testing appointment, complete a COVID-19 test booking form.
- To find information about test collection centres, visit Fraser Health's website.
- If you test positive for COVID-19, visit fraserhealth.ca/positive to learn what to do next.
- To register online, or find out when you are eligible, visit Get Vaccinated
- Group Indoor Fitness Activities Cancelled
- Burnaby City Hall In-Person Visits Suspended Until Further Notice
- View our restart map to see what facilities are open and what remains closed
- Public Hearings conducted virtually and live stream options for council and committee meetings
- Be park smart to prevent the spread of COVID-19
- Changes to Deer Lake Park trails
- Enjoy online learning and activities at home
- Wash your hands often with soap and water;
- Cover your mouth and nose when coughing or sneezing;
- Avoid touching your face;
- Avoid others who are unwell;
- Stay home when you are sick; and
- If you are out in public, try to keep 2 metres between yourself and others, and wear a mask if you are able to.
COVID-19 Testing
If you live in the Fraser Health region, use the COVID-19 assessment tool and get tested as soon as you have COVID-19-like symptoms, even mild ones. Please don't wait.
COVID-19 Vaccine
Immunization clinics in Burnaby are overseen by our local health authority, Fraser Health. Immunization bookings are managed by the Province of BC.
There are three steps to get vaccinated. Register when it’s your turn, book an appointment and get the vaccine.
People should only register when they are eligible.
Affected City Services and Facilities
What You Can Do
The most effective way to protect yourself and your family is to follow a few simple recommendations from public health officials:
Anyone concerned that they may have been exposed to, or are experiencing symptoms of the novel coronavirus, should contact their primary health care provider or call 8-1-1 (Health Link BC).
What the City is Doing
The City of Burnaby has activated its Emergency Operations Centre and continues to work closely with, and following the direction of, Fraser Health Authority, Health Emergency Management BC, Emergency Management BC and other organizations as information changes.
A City of Burnaby Safety Plan has been developed with guidelines, procedures and protocols to ensure safe operations as the City continues to operate facilities. These include staff training, controls to limit access to facilities, adjustments to seating, physical barriers, and public education signage to ensure proper health screening and hygiene practices.
