City of Burnaby actions on COVID-19

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Novel Coronavirus (COVID-19)

What's New?

Effective June 1, 2020

  • Burnaby Public Library is now offering Paper Bag Pickup, a safe and contact-free pickup service for books, movies, music and much more. View details » 
  • On June 1, we will begin re-opening outdoor fitness circuits and playgrounds at Burnaby parks.
  • Beginning June 1, all Committee, Commission and Board meetings will be reinstated and Public Hearings will commence.

Changes to City Services

Changes to City Parks & Facilities

Changes to City Programs & Events

Further adjustments will be made, as needed, to contain the spread of the COVID-19 virus. Meanwhile, City staff are following all infection control measures recommended by health authorities to prevent the spread of the virus. Enhanced cleaning measures and additional hand sanitizing stations are now in place at our facilities.

Contact us

If you have questions about City services, programs and facilities, please read through our frequently asked questions, phone our City of Burnaby staffed call centre at 604-570-3800, 8am-6pm daily, or send an email to

What you can do

The most effective way to protect yourself and your family is to follow a few simple recommendations from public health officials:

  • Wash your hands often with soap and water;
  • Cover your mouth and nose when coughing or sneezing;
  • Avoid touching your face;
  • Avoid others who are unwell;
  • Stay home when you are sick; and
  • If you are out in public, try to keep 2 metres between yourself and others.

The symptoms of COVID-19, the disease caused by the new coronavirus, are similar to other respiratory illnesses, including the flu and common cold. They include cough, sneezing, fever, sore throat and difficulty breathing.

Use the Burnaby COVID-19 Self-Assessment Tool to help determine if you need further assessment or testing for COVID-19. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to.

Anyone concerned that they may have been exposed to, or are experiencing symptoms of the novel coronavirus, should contact their primary health care provider or call 8-1-1 (Health Link BC).

The province has created a phone service to provide non-medical information about COVID-19, including the latest information on travel recommendations and physical distancing. Information is available in more than 110 languages, 7:30 am - 8 pm at 1-888-COVID19 (1-888-268-4319) or via text message at 604-630-0300.

What the City is doing

Public health authorities including BC Centre for Disease Control and Fraser Health continue to advise everyone has a role to play in preventing the spread of COVID-19. The City of Burnaby has activated its Emergency Operations Centre and has emergency plans and processes in place to monitor and respond to the COVID-19 pandemic in the community and for City staff who may be impacted by the virus, including first responders.

The City will continue to work closely with, and following the direction of, Fraser Health Authority, Health Emergency Management BCEmergency Management BC and other organizations as information changes.


Health Related Resources:

Resources for Business: 

Housing Resources: 

Other Resources: 

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