City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Phone our call centre at 604-570-3800, 8am-6pm daily, or email

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Novel Coronavirus (COVID-19)

Updated: March 31, 2020 (10:20am)

Changes to City Services, Programs, Facilities, Meetings & Events

Further adjustments will be made, as needed, to contain the spread of the COVID-19 virus. Meanwhile, City staff are following all infection control measures recommended by health authorities to prevent the spread of the virus. Enhanced cleaning measures and additional hand sanitizing stations are now in place at our facilities.

Contact us

If you have questions about City services, programs and facilities, please phone our City of Burnaby staffed call centre at 604-570-3800, 8am-6pm daily, or send an email to

What you can do

The most effective way to protect yourself and your family is to follow a few simple recommendations from public health officials:

  • Wash your hands often with soap and water;
  • Cover your mouth and nose when coughing or sneezing;
  • Avoid touching your face;
  • Avoid others who are unwell;
  • Stay home when you are sick; and
  • If you are out in public, try to keep 2 metres between yourself and others.

The symptoms of COVID-19, the disease caused by the new coronavirus, are similar to other respiratory illnesses, including the flu and common cold. They include cough, sneezing, fever, sore throat and difficulty breathing.

Use the BC COVID-19 Self-Assessment Tool to help determine if you need further assessment or testing for COVID-19. You can complete this assessment for yourself, or on behalf of someone else, if they are unable to.

Anyone concerned that they may have been exposed to, or are experiencing symptoms of the novel coronavirus, should contact their primary health care provider or call 8-1-1 (Health Link BC).

The province has created a phone service to provide non-medical information about COVID-19, including the latest information on travel recommendations and social distancing. Information is available in more than 110 languages, 7:30 am - 8 pm at 1-888-COVID19 (1-888-268-4319) or via text message at 604-630-0300.

Current Situation

As of March 30, there are 970 confirmed cases of COVID-19 in B.C, including 469 patients who have recovered and 19 people who have died. More details »

Across Canada, there are 7,695 confirmed cases and 13 probable cases of COVID-19, and 89 people have died. View the current situation and risk to Canadians.

The BC Centre for Disease Control continues to advise everyone has a role to play in preventing the spread of COVID-19. Regardless of risk level, the City of Burnaby has emergency plans and processes in place to monitor and respond to the COVID-19 pandemic in the community and for City staff who may be impacted by the virus, including first responders.

The City will continue to work closely with, and following the direction of, Fraser Health Authority, Health Emergency Management BCEmergency Management BC and other organizations as information changes.


Health Related Resources:

Resources for Business: 

Housing Resources: 

City of Burnaby COVID-19 News