COVID-19 in Burnaby

For COVID-19 information, resources and impacts on City services, visit

 > Home > City Services > Roads & Traffic > Be Snow Smart > Your Role as a Resident or Business

City Services

Was this page helpful? Yes | No

Your Role as a Resident or Business

Snow and Ice Covered Sidewalks

To report uncleared sidewalks, please provide addresses for inspection and enforcement to 604-294-7460 or


Owners or occupiers of single family, two family, multi-family, industrial, commercial or institutional properties are responsible for:

  • Removing any snow or ice accumulation from all sidewalks surrounding their property; and
  • Snow and ice to be removed no later than 10:00 AM every day, including holidays, per Section 31 of Burnaby's Street and Traffic Bylaw


Burnaby's Bylaw Notice Enforcement Bylaw was updated on December 4, 2017 and increased the fines for not removing snow and ice from sidewalks. City staff will be inspecting properties when complaints are received about uncleared sidewalks, and may issue the following fines:

Property Type Fine
Industrial, Commercial or Institutional $400.00
Multi-family $250.00
Single family, Two family, Mobile home $100.00



Learn the correct way to remove snow this winter with our Do's and Don'ts:


Do checkmark Shovel and de-ice sidewalk and driveway
Do checkmark Snow piled on property or boulevard, not on road
Do checkmark Leave 3 feet between garbage / recycling bins and objects such as cars or snow banks
Do checkmark To dig out your vehicle, pile snow on boulevard or property, not on road


Don't x  Snow not cleared from driveway *Cars parked on the road too far from the curb narrow the road for plows
Don't x Snow not cleared from sidewalk 
Don't x Snow mounded on road 
Don't x Garbage / recycling bins placed behind or on top of snow mounds 

Snow Do's and Don'ts

Download Our Do's and Don'ts


Keep your sidewalks safe for pedestrians this winter:

Do checkmark Shovel and de-ice sidewalks every day, including holidays, per Section 31 of Burnaby's Street and Traffic Bylaw
Don't x Don't shovel snow on to the road.
  • Our Role as a City

    A city of Burnaby plow cleaning the streetsMorePrepared and ready to respond to snow, ice and extreme weather.
  • Snow Smart Tips

    Person shoveling snow from a driveway.MoreTips to help with driving, getting around and snow removal this winter.
  • Garbage & Recycling

    Learn more about the collection of garbage MoreLearn more about the collection of garbage, recycling, yard trimmings and food scraps.