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Snow and Ice Removal Continues

Posted January 16, 2017

City crews and equipment will be working this week to:

  • Clear catch basins in anticipation for this week’s thawing and rainfall events
  • Clear wheelchair ramps and bus stops of compacted snow and ice
  • Sweep and clear main roadways and priority routes of sand abrasives

Remove snow from catch basins and storm drains. Keeping catch basins and storm drains on your street clear of snow helps prevent flooding when snow melts. Report problems to our 24-hour service line at 604-294-7200.

Locate catch basins using the Burnaby Map:

  1. Select Layers button
  2. Expand Engineering Operations option > Infrastructure
  3. Select Storm > Catchbasin > Zoom into your street

Motorists are advised to be prepared for changing road conditions. Attention should be paid to water pooling around roadways due to forecasted rainfall this week.

Hazardous conditions, downed trees, potholes, and localized flooding can be reported to our 24-hour Emergency Dispatch at 604-294-7200. Non-emergency requests can be reported to 604-294-7460. We appreciate your patience as we work towards removing snow and ice in as many areas as possible. View Snow and Ice Control Information and Our Role as a City.

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Maintenance

Maintenance requests for roads and traffic can be directed to the Engineering Department at Burnaby City Hall. 

Please note that maintenance of roads, street lights, street signs and road obstructions are coordinated by different departments at City Hall.  Use the links below to find the contact information that best fits your request.

  • Road Maintenance
    For information on road maintenance including sidewalk repair, pothole repair, as well as snow, ice and flooding control.