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Snow and Ice Control

What's Your Snow IQ?

Snow may be a rare occurrence in Burnaby, but occasionally we get a big dump of the white stuff. During winter conditions, everyone has a role to play to ensure streets and sidewalks are safe. What's your role?

Sidewalk shovelling

Our Role as a City

During snow and ice conditions, the City of Burnaby's Engineering Department is prepared and ready to respond 24 hours a day, 7 days a week.

Street Clearing

City crews and equipment, along with contracted snow removal services, plow the following routes in order of priority:

  • View Map
  • Main arterial streets such as Lougheed, Kingsway and Canada Way
  • Emergency response routes
  • Bus routes and collector streets
  • Streets bordering senior and long term care facilities
  • Local roads with slopes that have only one outlet and limited access
  • Local roads bordering elementary schools
  • Snow accumulation on all other streets will be cleared only when the other priorities are met and resources are available

Sidewalk Clearing

We clear in order of priority:

  • Bus stops and wheelchair ramps along arterial streets and then collector streets.
  • Sidewalks adjacent to municipal facilities such as libraries and community centres
  • Pedestrian overpasses

Your Role as a Business or Resident

Residents and businesses play an important role during periods of snow and icy weather:

  • Clear the Way. Businesses are required to remove accumulated snow from sidewalks bordering the property by 10:00 AM on any day in which the premises are open or occupied by the public. Residents are required to remove snow and ice from sidewalks abutting their property as soon as possible.
  • Reduce Hazards. Do not shovel snow from sidewalks or driveways onto the roads as this creates a traffic hazards and interferes with drainage of melting snow.
  • Help us by clearing snow from storm drains and fire hydrants. This will help drainage of melting snow and will ensure quick access to a hydrant in case of a fire. To locate a storm drain or fire hydrant on your street, see the Burnaby Map. (Navigation note: Storm drain information is found in the map layer: Engineering, Infrastructure, Storm, Catch Basins. Fire hydrants are found under the map layer: Engineering, Water, Water hydrants.)  
  • Be a Good Neighbour. Clear snow and ice from sidewalks can be a difficult task for our senior residents, or those with limited mobility. The City is no longer running its formal Snow Angels volunteer snow-shovelling program and is instead asking residents to take the initiative lend a helping hand to neighbours that may need assistance clearing snow and ice from sidewalks.   

Our Role as a Community

Get in the know about snow by learning some smart tips to help get you through the winter season safely. 

  • Stay informed about the latest weather warnings and forecasts.
  • Keep a shovel and bag of salt or sodium chloride handy for clearing your sidewalks and driveways of ice and snow.
  • Do not use warm or hot water to clear areas of snow or ice.
  • When shovelling snow, pile snow on your property – not on the sidewalk or street.
  • Prepare an emergency kit for your home.
  • Do not let children play in snow piles or roadside snow banks.
  • Check on neighbours that may be in need of assistance.
  • Take transit instead of driving.    


Learn More

Contact Us

  • Snow Shovelling

    snowIQ - winter street shovellingMore Stay ahead this winter! Snow shovelling tips to prevent injuries.
  • Snow Resources & Contacts

    snowIQ - salt bag_2More Additional information to help you through a snow storm.
  • General Preparedness

    72 HoursMore Could you cope for 72 hours after a disaster?
  • Emergency Contacts

    Emergency ContactsMoreEmergency contact information for City Departments.