We can be reached at Engineering General Enquiries during regular office hours.
Office hours are from 8:00 AM to 4:45 PM (Pacific Standard Time) Monday, Tuesday, Wednesday and Friday, and 8:00 AM to 8:00 PM on Thursdays.
To report an emergency — a chemical or oil spill, water coming up through the ground, etc — or a site in need of repair, please contact us at Engineering Dispatch. Our phone line is open 24 hours a day.
If a chemical is flammable, toxic, corrosive or has other hazardous properties, call the Burnaby Fire Department immediately at 911.