February 19: Planned Outage of Websites and Online Services for Maintenance

Posted February 17, 2017

On Sunday, February 19 from 6:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
    (Additional planned outage takes place Sunday, February 19 from 10:00 PM until 2:00 PM Monday, February 20)
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 20)
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Contact Us


For Building Permits:

Please visit Building Permit Processing for information on getting a permit.

Building Department
Phone: 604-294-7130
Fax: 604-294-7986
Burnaby City Hall
4949 Canada Way
Burnaby, BC V5G 1M2 | Map

For Engineering Permits:

Please visit Water, Sewer and Soil Permits or read our Noise and Sound Abatement brochure for information on getting a permit.

Engineering - General Enquires
Phone: 604-294-7460
4949 Canada Way
Burnaby, BC, V5G 1M2 | Map

For Fire Permits

Please visit Fire Permits, Applications and Fees for information on getting a permit.

Station 1 Administration
4867 Sperling Avenue
Burnaby, BC V5E 2S9 | Map
Phone: 604-294-7195


Burnaby Licence Office
Phone: 604-294-7320
Fax: 604-294-7163
4949 Canada Way
Burnaby BC V5G 1M2 | Map



  • Building

    InspectionsMoreApply for permits, request inspections, report any concerns
  • Fire Permits

    Fire Permits MoreFor information on permits issued by Burnaby Fire Department
  • Licences

    Building MoreLicence applications, forms and fee information
  • Roads & Traffic

    Roads & Traffic RequestsMoreFind out more about requests and approvals.
  • Planning

    Planning MoreFind information on rezoning, subdivision and PPA processes