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Questions about City services, programs and facilities? Phone our call centre at 604-570-3800, 8am-6pm daily, or email

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Citizen Support Services

Get Involved, Volunteer!

The mission of Citizen Support Services is to be committed to enhancing the well-being of our citizen by reducing social isolation and creating connections in our community. We envision a socially connected, inclusive and healthy community. We manage volunteer programs designed to assist young families at Fraser Health Authority Children's Immunization clinics, Baby Cuddle program and Seniors Flu clinics. We also help seniors over 65 remain at home and keep connected to the community with our Lunch program, Gadabouts Outings, Shop by Phone groceries, Shopping Buddies, Volunteer Visitor and Phone Buddy programs.

Make a Donation

Would you like to support our programs and events? Citizen Support Services is currently accepting donations for: Programs for seniors, our Gadabouts Christmas Luncheon for seniors, and our Volunteer Appreciation Event. Your contribution is greatly appreciated!

Donate Online Today

Volunteer Opportunities

We are currently accepting applications for: 

  • Child Immunization Clinic Volunteers
  • Baby Cuddle Program Volunteers
  • Volunteer Drivers - Lunch Program on Thursdays
  • Volunteer Drivers - Gadabouts Seniors Outings - once a month on a Wednesday
  • Volunteer Visitors

Please check back for an update before submitting your application for other volunteer opportunities.

Grocery Shop-By-Phone Social Lunches
Friendly Visitor Phone Buddy
Bus Outings Shopping Buddies
Public Health Clinics Baby Cuddle
Other Opportunities Drivers

Contact Us

Office hours:
Monday, Tuesday, Wednesday and Friday from 8:00 AM to 4:45 PM
Thursday from 8:00 AM to 8:00 PM

CSS Logo Citizen Support Services
Phone: 604-294-7980
111–4940 Canada Way
Burnaby, BC, V5G 4K6 | Map
Baby Cuddle Program

Sign Up!

View All Volunteer Opportunities

For volunteer questions, contact Franco Teleg at 604-570-3784 or email

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