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December 17: Planned Outage of Websites and Online Services for Maintenance

Posted December 15, 2017

On Sunday, December 17 from 2:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • Home Owner Grant - claim online 
  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • BurnabyMap - interactive mapping application
  • Dog Licences - renewals
  • Portal Login - for tenants of city owned properties and city employees
 > Home > Our City Hall > City Departments > Citizen Support Services > Better At Home

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Better At Home

Better at Home is a program to help seniors to live in their own homes longer by providing simple non-medical support services. The program is funded by the Government of British Columbia and managed by the United Way of the Lower Mainland (UWLM). 

In 2016, the Burnaby Better at Home Program provided more than 4,000 service moments for:

Rides to Medical Appointments

Rides to Medical Appointments

Light Housekeeping

Light Housekeeping

How can I receive this service?

  • Must be 65+ years old
  • A Burnaby resident
  • Living independently

How much does it cost?

  • Fees for service are determined on a sliding scale, based on the individual's income

How do I apply?

Who do I contact if I have questions?

Testimonials

Now that my aunt has been placed in a care home, I would like to take a minute to thank the Better At Home staff for all your help over the past three years. Better At Home, coupled with Fraser Health Home Support, enabled her to spend an extra three years in her own apartment – where she wanted to be – and I thank you sincerely for providing this service. Keep up the good work!

– Shelly

I would like to express my sincere appreciation as a caregiver for the support I received from the two programs Ken was involved in. It became very difficult for me, as an elder myself, to look after Ken's medical appointments, food shopping and housekeeping. The subsidized support made the difference of Ken being able to stay home semi-independently for almost a year.

– M.

The work the City of Burnaby does helping seniors staying in their own home with quality of life is truly valuable. This value is not just for the senior and obviously for the benefit of their extended family, but it makes your community a richer one. My Aunt was a fortunate recipient of the programs you offer. It helped her until age 95 stay in her home 4-5 years beyond what she would have otherwise been able to manage.

– J.U.

logos

Better at Home is funded by the Government of BC and managed by the United Way.

Pay Invoice

Pay a Better At Home invoice by credit card or cheque. Find out more »

Volunteer Drivers Needed image

Volunteer to drive seniors to medical appointments. Phone 604-299-5778 or email Vicki@bbyservices.ca for more information.