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Pay Invoice

Your Better at Home invoice can be paid:

  • By credit card online by completing the information fields below. All fields are required. Visa, MasterCard, American Express accepted.
  • By credit card over the phone. Call 604-294-7347. Visa, MasterCard, American Express accepted.
  • By cheque. Make cheque payable to City of Burnaby and include your customer code and invoice number on your cheque. Mail or drop off to Revenue Services, 4949 Canada Way, Burnaby V5G 1M2.

Note: Payments made through this site are solely for clients of the Burnaby Better at Home program and people making payments on their behalf. Any non recognised payments will be returned to the sender. The City of Burnaby does not pay interest on overpayments, and is unable to retain these as credits on behalf of clients.

For assistance, please contact the Program Coordinator at betterathome@burnaby.ca or 604-297-4877.

  • Step 1:
    Invoice Info
  • Step 2:
    Billing Address
  • Step 3:
    Secure Payment
Invoice Information Maximum: 5 numeric characters Enter an amount between $1.00 and $999.99 e.g. yourname@example.com


Your Billing Address Format: A1A 1A1 Format: xxx-xxx-xxxx


Updates to Online Payment Services

As the City of Burnaby continues to offer more online payment services, system updates are required to keep these transactions secure. Please note, you may be prompted to upgrade your internet browser or device's operating system in order to access the City's online payment services. Find out more »

  • Better At Home

    Pagelet TemplateMoreHelping Burnaby seniors remain independent in their homes.