February 19: Planned Outage of Websites and Online Services for Maintenance

Posted February 17, 2017

On Sunday, February 19 from 6:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
    (Additional planned outage takes place Sunday, February 19 from 10:00 PM until 2:00 PM Monday, February 20)
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 20)
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Our City Hall

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City Manager's Office

City Manager's Message

On behalf of City of Burnaby employees, I want to welcome you to the City of Burnaby’s virtual City Hall. The website will assist you in finding information, doing business and engaging with City Hall.

Lambert Chu Profile Image

Keep up-to-date on City Council matters and discover the services available and information about the City.

Click the “I Want To” widget located at the top of the homepage to access frequently used services and information. Don't forget to explore the interactive component at the bottom of the homepage to discover our Hidden Gems or Being Green initiatives. Find out about available recreation programs, arts activities, golf tee time bookings or theatre tickets.

I encourage you to contact us with your feedback on our Virtual City Hall.


Lambert Chu Signature

Lambert S.H. Chu
City Manager

Who We Are

The City Manager is the Chief Administrative Officer for the City and makes recommendations to Council on a broad range of policy and administrative issues. The City Manager’s Office directs the operations of the City and is responsible for implementing City policies.

The Deputy City Manager is:

Chad Turpin
Deputy City Manager
Responsible for the Office of the City Clerk, Legal Department and Citizen Support Services.

What We Do

The City Manager leads the City’s Management Committee. The Committee meets weekly and is made up of City staff, including:

  • Stephan Drolet, Chief Superintendent and Officer in Charge (OIC), Burnaby RCMP Detachment
  • Dave Ellenwood, Director Parks, Recreation and Cultural Services
  • Leon Gous, Director Engineering
  • Denise Jorgenson, Director Finance
  • Joe Robertson, Fire Chief
  • Lou Pelletier, Director Planning and Building
  • Deb Thomas, Acting Chief Librarian
  • Chad Turpin, Deputy City Manager
  • Shari Wallace, Chief Information Officer

Contact Us

City Manager's Office
Phone: 604-294-7101
Mailing Address:
4949 Canada Way
Burnaby, BC, V5G 1M2

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