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Corporate Services

The Corporate Services Department directs and oversees the work of the City Clerk, Legal, Climate Action and Energy, Corporate Communications, Marketing and Citizen Support Services departments. In addition, the department leads key corporate initiatives and strategies, including diversity and equity programs, the City’s Climate Action Framework and City Energy Strategy, and the corporate fleet transition to energy-efficient vehicles.

City Clerk

The City Clerk is responsible for maintaining and managing City records and provides administrative support to Council and its various Boards, Committees and Commissions. The City Clerk oversees local government elections, Freedom of Information, and the City Archives. Working with residents, businesses, and organizations, the City Clerk supports participation in local government. 


The Legal Department is responsible for coordinating and preparing bylaws, contracts, development agreements and other legal documents, in addition to providing legal advice and services to other City departments. The Legal Department also addresses legal proceedings involving the City.

Citizen Support Services

Citizen Support Services is responsible for recruiting and managing volunteers who assist and serve the vulnerable sector – babies, children and seniors. Through a variety of programs and services, volunteers help improve the quality of life for children and families and help seniors, including frail elderly persons, by keeping them socially connected and maintaining their independence to live at home.

Climate Action and Energy 

The Climate Action and Energy Division (previously Environmental Services Division) is responsible for development and implementation of environmental programs and policies related to such matters as air quality, drinking water, storm water, noise, contaminated sites, in-stream works, development applications, and inspections of industrial/commercial operations. 

Corporate Communications

Corporate Communications handles City communication planning and content development. Its primary purpose is to engage and inform residents and businesses on the wide range of City affairs. Its goal is to ensure City communications are clear and consistent, so people can understand the work of the City and get involved. 


The Marketing department prepares promotional and information materials to let people know about City programs, services and events. This includes traditional and digital marketing materials. The focus is on ensuring materials are consistent and optimized so that residents and business feel informed, and understand how they can engage with the work of the City. 

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