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Revenue Services

Who We Are  

Revenue Services provides the following City financial support services: administration of billing for property taxation, utilities, and business licencing; and the collection of City revenues.  The division also manages the City’s commercial and residential property rental and leasing program, animal control services, and bylaw enforcement services.

Our City Hall

What We Do

Revenue Services

  • Provides policy and procedures for the collection of City revenues.
  • Monitors revenue activity, providing reports to management and Council as required. 
  • Responsible for the City's Point of Sale and Revenue Collection Systems.

Tax Office

  • Responsible for the collection of property tax, utilities (water and sewer), commercial refuse and false alarm charges. 
  • Administers collection of taxes on behalf of five other Taxing Authorities: Provincial School Taxes, Translink, Municipal Finance Authority, Metro Vancouver and B.C. Assessment.  
  • Provides the central revenue receipting services for satellite locations such as RCMP, Burnaby Public Library and the Recycling Yard.
  • Administers key services for local residents, including the Provincial Home Owner Grant and Tax Deferment programs.  

Licence Office

Business Licencing
  • Provides Business Licencing for Burnaby and non-residents contractors working in Burnaby and administers the City's participation  in the Metro West Inter-Municipal Business Licencing program. 
  • Provides Commercial Vehicle Licencing for commercial vehicles as part of the Provincial program.

Animal Services

  • Provides Dog Licencing for animals over six months, with a maximum of three dogs per household.
  • Partners with the BC Society of the Prevention of Cruelty to Animals (BCSPCA) to provide animal control and welfare services from the Burnaby Animal Shelter including education, sheltering rescued animals, fostering of animals and animal adoptions, and ensuring compliance with the Animal Control Bylaw and the Prevention of Cruelty to Animals Act.

Property Management

  • Provides property management services for City-owned residential and commercial properties available for lease or rent.
  • Manages lease agreements in accordance with applicable tenancy and leasing law.

Revenue Business Services Project Team 

  • Recommends, coordinates, and supports the implementation of Accounts Receivable applications.
  • Works closely with IT project managers to support the delivery of financial revenue business solutions projects.
  • Ensures compliance with general accepted accounting principles, internal City control standards, and integration controls with the City's SAP Enterprise System.


Contact Us

Richard Rowley
Assistant Director, Revenue Services
Phone: 604-294-7266

Eva Juca
Manager, Revenue and Taxation
Phone: 604-294-7906

Dan Layng
Chief Licence Inspector
Phone: 604-294-7329

Winnie Ky
Manager, Business Solutions
Phone: 604-297-4961


Revenue Services
4949 Canada Way
Burnaby BC, V5G 1M2 | Map