May 26: Planned Outage of Websites and Online Services for Maintenance

Posted May 25, 2019

On Sunday, May 26 from 2:00 AM to 11:00 AM, the City's websites and online services will be unavailable for short durations while system maintenance is performed. We thank you for your patience.

 > Home > Our City Hall > City Departments > Finance > Revenue Services

Our City Hall

Was this page helpful? Yes | No

Revenue Services

Who We Are

Revenue Services provides the following City financial support services: administration of billing for property taxation, utilities, and the collection of City revenues.

Our City Hall

What We Do

Revenue Services

  • Provides policy and procedures for the collection of City revenues.
  • Monitors revenue activity, providing reports to management and Council as required. 
  • Responsible for the City's Point of Sale and Revenue Collection Systems.

Tax Office

  • Responsible for the collection of property tax, utilities (water and sewer), commercial refuse and false alarm charges. 
  • Administers collection of taxes on behalf of five other Taxing Authorities: Provincial School Taxes, Translink, Municipal Finance Authority, Metro Vancouver and B.C. Assessment.  
  • Provides the central revenue receipting services for satellite locations such as RCMP, Burnaby Public Library and the Recycling Yard.
  • Administers key services for local residents, including the Provincial Home Owner Grant and Tax Deferment programs.  

Revenue Business Services Project Team 

  • Recommends, coordinates, and supports the implementation of Accounts Receivable applications.
  • Works closely with IT project managers to support the delivery of financial revenue business solutions projects.
  • Ensures compliance with general accepted accounting principles, internal City control standards, and integration controls with the City's SAP Enterprise System.

Contact Us

Richard Rowley
Assistant Director, Revenue Services
Phone: 604-294-7266

Eva Juca
Manager, Revenue and Taxation
Phone: 604-294-7906

Winnie Ky
Manager, Business Solutions
Phone: 604-297-4961

Revenue Services
4949 Canada Way
Burnaby BC, V5G 1M2 | Map