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Hot Weather in Store for Southwestern BC

Posted July 13, 2018

While hot and sunny conditions are welcomed news for most, Environment and Climate Change Canada and Medical Health Officers are reminding residents to take precautions to protect themselves from the heat. Keep cool by:

  • Spending time in an air-conditioned facility (such as a shopping centre, library, community centre or restaurant) for at least several hours every day.
  • Dress for the weather by wearing loose, light-weight clothing. Protect yourself from the sun by wearing a wide-brimmed hat and sunglasses.
  • Avoid sunburn, stay in the shade or use sunscreen with SPF 30 or more
  • NEVER leave children or pets alone in a parked car.
  • Check in on others - People living alone are at high risk of severe heat related illness.  
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Information Technology

Who We Are

Information Technology provides city-wide support and services for technology and telecommunications that enables citizens, businesses and staff to access City services and information electronically. The department is responsible for policy, procedures and standards to support technology, improve business processes and ensure protection of City assets.

The department manages the City’s computer application hardware and infrastructure as well as provides support to clients through a central Help Desk. Staff develop, implement and enhance City wide and departmental automated business applications. 

Parks - Deer Lake Park Feature

What We Do

Application Staff

  • Provides technical, database, business analysis services and sustainment support to more than 100 computer application systems including Financial Enterprise Resource Planning (ERP), Corporate Geographic Information Systems (GIS),  Fire Dispatch, Library Catalogue Systems and email.

Infrastructure Staff

  • Provides communications network technology to sites, computer centre servers, PCs, thin clients, laptops and printers.

Help Desk Services Staff

  • Provides a single point of contact on all technical issues, queries and troubleshooting calls from department users .

Contact Us

Office Hours:
Monday, Tuesday, Wednesday and Friday from 8:00 AM to 4:45 PM
Thursday from 8:00 AM to 8:00 PM

Information Technology
helpdesk@burnaby.ca
Phone: 604-294-7939
Mailing Address:
4949 Canada Way
Burnaby BC, V5G 1M2 | Map
Delivery Address:
6161 Deer Lake Avenue
Burnaby BC, V5G 4A3 | Map

Contact Us