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Rainfall Warning for Metro Vancouver

Be Prepared for Pooling Water and Localized Flooding

Posted November 21, 2017

rainfall warning is in effect with prolonged periods of rain expected until Thursday. City crews are working to mitigate roadway flooding conditions by clearing leaves and debris from drains, placing road flooding signs and pre-positioning barricades for possible road closures.

Leaves left or put onto city streets can potentially result in localized flooding due to clogged catch basins. Help us by removing leaves and debris from catch basins on your street so the water can easily drain during heavy rainfall. Learn more »

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Information Technology

Who We Are

Information Technology provides city-wide support and services for technology and telecommunications that enables citizens, businesses and staff to access City services and information electronically. The department is responsible for policy, procedures and standards to support technology, improve business processes and ensure protection of City assets.

The department manages the City’s computer application hardware and infrastructure as well as provides support to clients through a central Help Desk. Staff develop, implement and enhance City wide and departmental automated business applications. 

Parks - Deer Lake Park Feature

What We Do

Application Staff

  • Provides technical, database, business analysis services and sustainment support to more than 100 computer application systems including Financial Enterprise Resource Planning (ERP), Corporate Geographic Information Systems (GIS),  Fire Dispatch, Library Catalogue Systems and email.

Infrastructure Staff

  • Provides communications network technology to sites, computer centre servers, PCs, thin clients, laptops and printers.

Help Desk Services Staff

  • Provides a single point of contact on all technical issues, queries and troubleshooting calls from department users .

Contact Us

Office Hours:
Monday, Tuesday, Wednesday and Friday from 8:00 AM to 4:45 PM
Thursday from 8:00 AM to 8:00 PM

Information Technology
helpdesk@burnaby.ca
Phone: 604-294-7939
Mailing Address:
4949 Canada Way
Burnaby BC, V5G 1M2 | Map
Delivery Address:
6161 Deer Lake Avenue
Burnaby BC, V5G 4A3 | Map

Contact Us