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Public Safety & Community Services

Public Safety and Community Services Department provides oversight of the RCMP Burnaby Detachment, Fire, Risk Management & Emergency Planning, Parking Enforcement and the Realty & Lands divisions. Regrouping these public safety functions and the Realty & Lands Division under one department allows the City to provide a better service integration and improved response in the future. The City has been moving toward establishing a livable, sustainable and safe community goal through improvements in public policy, service delivery and public engagement.

Licence Office

The Licence Office is responsible for ensuring that businesses operating in Burnaby are appropriately licensed and are in compliance with all applicable bylaws in order to ensure public safety and minimize conflict. It is also responsible for rentals and leases of City owned properties. In addition, the Licence Office enforces bylaws regarding private property matters and property use; acts as the City liaison with the SPCA in response to Animal Control issues; and offers dog licensing.

Business Licencing

  • Provides Business Licencing for Burnaby and non-residents contractors working in Burnaby and administers the City's participation in the Metro West Inter-Municipal Business Licencing program.

Animal Services

  • Provides Dog Licencing for animals over six months, with a maximum of three dogs per household.
  • Partners with the BC Society of the Prevention of Cruelty to Animals (BCSPCA) to provide animal control and welfare services from the Burnaby Animal Shelter including education, sheltering rescued animals, fostering of animals and animal adoptions, and ensuring compliance with the Animal Control Bylaw and the Prevention of Cruelty to Animals Act.

Property Management

  • Provides property management services for City-owned residential and commercial properties available for lease or rent.
  • Manages lease agreements in accordance with applicable tenancy and leasing law.


The Burnaby Fire Department is responsible for ensuring the protection of life and property and the safety and well-being of the citizens of Burnaby. This includes comprehensive fire prevention, enforcement and education, fire suppression, hazardous materials and technical rescue services, both on land and water, as well as providing a high level of first response emergency medical care. The Burnaby Fire Department takes great pride in serving the citizens of Burnaby.

RCMP Burnaby Detachment

The RCMP Burnaby Detachment is responsible for law enforcement, crime prevention and maintaining the peace and safety for our community. RCMP Burnaby Detachment works closely with all community stakeholders in pursuit of its mandate and this commitment is reflected in our motto: Partners for a safe community.

To foster the Community engagement, the City has established Community Police Offices in each of the four Town Centres of the City where many citizens are engaged in numerous programs such as: Cell Watch, Crime Watch, Business Watch, Block Watch to name a few. The City also funds Integrated Regional teams which are tasked with homicide investigation, emergency response to critical incidents, forensic identification, police dog services and collision reconstruction.

Risk Management & Emergency Planning

The Risk Management and Emergency Planning Division implements practical measures to ensure City assets are protected and secure; responds to claims made against or by the City; ensures compliance with insurance requirements in contracts; places and maintains insurance on City assets and liability exposures; co-ordinates emergency and disaster response plans; and, provides face-to-face emergency preparedness workshops to the community.

Risk Financing and Insurance

  • Manages the City’s insurance and self-insurance programs.
  • Reviews contracts and recommends insurance.
  • Reviews insurance documentation from contractors and vendors for compliance.

Claims Management

  • Receives written notice of claim from third parties.
  • Investigates and determines liability.
  • Manages claims resolution.

Emergency Planning

Realty & Lands

  • Responsible for providing real estate services to City Council and other City Departments on matters affecting Burnaby citizens and other stakeholders. 
  • Completes strategic acquisition through purchases and exchanges when they are in public interest and consistent with Council direction and publicly approved land-use plans. 
  • Property disposal by preparing bid packages for the sale of City-owned land with Council approval through public tenders. 
  • Conducts valuation of all property types including lease rates, interests, and rights granted through different agreements.
  • An integral part of the Community Benefit Bonus Program by determining the fair market value and negotiating the concluded rate.  
  • Completes various other real estate negotiations such as easements, license fees, rights of way and partial takings.
  • Compiles relevant reports and presentations including feasibility studies and market analysis.

Bylaws & Parking Enforcement

Enforcement officers are active around Burnaby to respond to complaints, ensure municipal bylaws are being followed and enhance public safety. 

To enhance park safety, Burnaby has implemented a bike patrol program with patrollers who serve as bylaw officers and ambassadors in City parks and public spaces.

The Bylaw & Parking Enforcement Division enforces City parking regulations and bylaws for general compliance and ensures public and traffic safety.

  • Burnaby Community Safety Plan

    Burnaby Community Safety PlanMoreThe City is proud to introduce its first-ever Community Safety Plan.
  • Burnaby RCMP

    RCMP Burnaby suvMoreFind programs and services at Burnaby RCMP detachment.
  • Burnaby Fire Department

    FirefighterMorePublic education programs and how to become a firefighter.
  • Burnaby Animal Shelter

    Animal shelterMoreThe BC SPCA provides Burnaby's animal shelter.
  • Bike Patrol

    Bike PatrolMoreLearn more about Burnaby's Bike Patrol program.