City of Burnaby actions on COVID-19

View updates on impacts to Burnaby programs, services and facilities.

Questions about City services, programs and facilities? Read through our Frequently Asked Questions, phone our call centre at 604-570-3800, 8am-6pm daily, or email

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Box Office

Closing March 18 Until Further Notice

Effective Wednesday, March 18, 2020 all City of Burnaby public facilities will be closed until further notice. View list

Refunds will be provided for all cancelled productions taking place at the Shadbolt Centre for the Arts. Please leave us a message at 604-205-3000 with your contact information and we will get back to you as soon as possible. 

City Hall will remain open, and all other City functions and services will remain operational, including RCMP main detachment and local fire halls.

Hours: Closed until further notice
Address: 6450 Deer Lake Avenue, Burnaby, BC | Map
Phone Number: 604-205-3000

Note: The Box Office is open one hour prior to theatre events, outside of scheduled hours. The telephone lines will close one hour before curtain time. Box Office hours may change during holidays. 

Single Ticket Purchases

It's quick and easy. Purchase single tickets to any of our theatre shows online, in person at the Shadbolt Atrium or by phone at 604-205-3000.

Note: Please contact us at 604-205-3000 for current refund information. All prices and performances subject to change. 

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Ticket Specials! 

$15 Tickets: The Shadbolt Centre offers tickets for only $15 to all youth 12 years and under and high school students with valid ID. Offer does not include Arts Club On Tour or The Lounge series.

$15 Wednesday Special: Take advantage of the Wednesday opening night special pricing. *Offer does not include Arts Club On Tour or The Lounge series.


Subscribe and enjoy savings on the regular ticket prices, get free parking and, best of all, attend professional theatre close to home, in our beautiful venue. To purchase subscriptions, call or visit us at the Shadbolt Centre for the Arts. Subscriptions are not available for purchase online.

Subscription Pricing:

  3-5 Productions  6+ Productions  Arts Club Series (All 3) 
July 2019   $23 per ticket  $18 per ticket  $119 (Student / Senior $109)
August 1 - September 20, 2019   $28 per ticket  $23 per ticket  $119 (Student / Senior $109)
After September 20, 2019  $33 per ticket  $33 per ticket  $119 (Student / Senior $109)


Did you know? Hearing assisted devices are available in both theatres. Contact the box office at for more details.