Close

Stage 3 Water Shortage Response Plan In Effect Until Rescinded

Posted July 20, 2015

All forms of lawn sprinkling using treated drinking water are further curtailed. See the At A Glance Guide to know what type of water use is restricted under Metro Vancouver's Water Shortage Response Plan Stage 3 and is enforced by the City of Burnaby. Learn more »

No Smoking in Parks, Trails & Green Spaces | No Charcoal Barbeques in Parks

Due to the dry weather and heat that could result in fire hazards, the City of Burnaby advises all park users that there is NO SMOKING permitted in the Burnaby parks, trails and green spaces.

Charcoal barbeques in City of Burnaby parks and beaches are prohibited. At this time, only propane gas barbeques are permitted. Please check the city’s website for updates on whether all types of barbequing will be banned if conditions worsen. Learn more »

 > Home > Things To Do > Be Active Programs > Leisure Guide > Registration Information > Cancellations & Refunds

Things To Do

[+] Was this page helpful?  Yes | No

Cancellations & Refunds

Registration - Cancellation

Cancellations

Classes may be cancelled if under-enrolled. Decisions about course cancellation are made up to one week prior to the start date, so please register early to avoid disappointment! If your class is cancelled, you will be issued a refund.

Refund Guidelines

A full refund is granted if a class is cancelled or if you request a refund at least seven days before the start of the class. If a refund is requested less than seven days before class start, the cost of one session is deducted. After classes have started, refunds are prorated according to the number of sessions remaining. No refunds are granted after the final session has started.

For most one-day classes, a refund is given only when requested at least seven days in advance of the class date. Refunds requested on the day of the class or after class completion cannot be granted. There maybe exceptions to these guidelines. In some cases, these exceptions are noted in the individual descriptions of courses and activities.

Bus Trip Refunds (55+)

Most trip descriptions list a refund cut-off date. However, full refunds can sometimes be granted up to 24 hours before the trip.

 

Register Online
Leisure Guide

Recreation Credit