February 14: Planned Outage of Websites and Online Services for Maintenance

Posted February 12, 2016

On Sunday, February 14 from 7:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.


  • Home Owner Grant - claim online 
  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Burnaby Map - interactive mapping application
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 15)
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Program Support - Allergies

Program Support Allergies Feature

If you or your child has a severe allergy, please register as early as possible for programs and submit a completed Program Support Package for Disabilities and Allergies. This will give us time to help you work out a safety strategy. In most cases, children with life-threatening allergies must be accompanied by an adult who can administer emergency medication.

For sessions 3.5 hours or less, participants requiring emergency medical support, such as an epi-pen, must have an adult on site. For sessions over 3.5 hours, such as summer camps, children with life-threatening allergies may participate independently after completing a series of forms (including one from a doctor) and meeting with staff well in advance of the start date. In upper level aquatic courses taken to become a lifeguard or swim instructor (Bronze Star level and higher), staff are trained and able to assist with emergency medication. Registration for sessions requires participants to confirm they have emergency medication and bring their emergency medication to each class.

For more information for participants with allergies, please contact the location where you plan to register.

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