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November 18: Planned Outage of Websites and Online Services for Maintenance

Posted November 17, 2018

On Sunday, Nov 18 from 2:00 AM to 11:00 AM, the City's websites and online services will be intermittently unavailable while system maintenance is performed. We thank you for your patience.

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Claiming Home Owner Grant Online

You can claim your Home Owner Grant online from late May to December 31. Home Owner Grants claimed after the July due date are subject to a 5% penalty and a further 5% after the September due date.

Please refer to the help guide for information. If you have any further questions or issues, please contact the Burnaby Tax Office at tax@burnaby.ca or 604-294-7350. All inquiries will be answered during regular City Hall hours.

Help Guide

StairsA step by step document that guides you through applying for a Home Owner Grant

Remember to record or print the confirmation number at the end of your online Home Owner Grant application.

Your Home Owner Grant application is only considered complete when you receive a confirmation number.

Please note: Home Owner Grants claimed using an iOS device such as an Apple iPhone or IPad may experience intermittent issues. If you are experiencing problems, please complete the application below using a desktop or laptop computer. We apologize for any inconvenience.