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October 26: Planned Outage of Websites, Online Services for Maintenance

Posted October 23 2014

The following websites and online services will not be available from 8:00 AM until 12:00 PM, Sunday, October 26 while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals
  • Home Owner Grant - claim online
  • Heritage Burnaby - website and collection searches 
  • Portal Login - for tenants of city owned properties and city employees
 > Home > Our City Hall > Contacts & Location

Our City Hall

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Contacts & Location

City Directory

Access the City Directory to locate department contact numbers:
  • Animal Shelter (B.C.S.P.C.A) - 604-291-7201
  • Business Licences - 604-294-7320
  • Building Permits - 604-294-7130
  • Careers - 604-294-7303
  • Cashier - 604-294-7358
  • Catch Basin Cleaning - 604-294-7460
  • Citizen Support Services - 604-294-7980
  • Clerk's Office - 604-294-7290
  • Ditch Cleaning - 604-294-7460
  • Dog Licences - 604-294-7320
  • Engineering - 604-294-7460
  • Environmental:
    General Inquiries - 604-294-7460
    Emergencies / After Hours - 604-294-7200
  • Finance - 604-294-7362
  • Fire - 604-294-7195
  • Garbage Collection - 604-294-7210
  • Human Resources - 604-294-7303
  • Information Technology Help Desk - 604-294-7939
  • Library, Metrotown Branch - 604-436-5400
  • Licence - 604-294-7320
  • Local Area Services - 604-294-7478
  • Manager's Office - 604-294-7110
  • Mayor's Office - 604-294-7340
  • Noise Control:
    General Inquiries (Office Hours) - 604-294-7460
    After Hours (Residential Noise) - 604-294-7922
    After Hours (Commercial, Industrial, Construction Noise) - 604-294-7200
  • Parking Violators:
    Inquiries - 604-570-3660
    After Hours - 604-294-7922
  • Parks, Recreation and Cultural Services - 604-294-7450
  • Patching Potholes - 604-294-7460
  • Payroll - 604-294-7367
  • Planning:
    General Planning Information and Zoning - 604-294-7400
    Long Range Planning - 604-294-7420
  • Printshop - 604-294-7365
  • Property Tax:
    Inquiries - 604-294-7350
    Fax Line - 604-294-7153
  • Public Library:
    Library Hours Open - 604-436-3724
    Information and Reference - 604-436-5400
  • Public Works - 604-294-7221
  • Purchasing - 604-294-7370
  • RCMP Switchboard - 604-294-7922
  • Recycling Depot:
    Inquiries - 604-294-7972
    After Hours - 604-294-7200
  • Sanitation - 604-294-7210
  • Street Lighting and Traffic Signals:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Street Sweeping:
    Inquiries - 604-294-7210
    Emergency / After Hours - 604-294-7200
  • Tax - 604-294-7350
  • Telephone Device for the Deaf - 604-294-7955
  • Traffic Signs:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Vision Obstructions at Intersections - 604-294-7440
  • Water Pollution Control:
    Inquiries - 604-294-7460
    Emergency / After Hours - 604-294-7200

City Hall Location

4949 Canada Way
Burnaby, BC, Canada
V5G 1M2
604-294-7944

City Hall Hours

Monday-Wednesday 8:00 AM - 4:45 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 4:45 PM

Emergency Contacts

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Emergency Contacts

Emergency
8:00 AM - 4:45 PM
Emergency
After Hours
Non-Emergency
Police (RCMP) 911 911 604-294-7922
Fire Department 911 911 604-294-7190
Ambulance 911 911 -
Burnaby Emergency Program Office 604-294-7097 -

getprepared
@burnaby.ca

Emergency Social Services (ESS) 604-570-ESSB (3772) 604-570-ESSB (3772) 604-570-ESSB (3772)
ess@burnaby.ca
Environmental Emergencies 604-294-7200 604-294-7200 604-294-7460
Ministry of Transportation 604-660-8300 - 604-660-8300
Parks, Recreation & Cultural Services 604-294-7450 604-294-7200 604-294-7450
Roads 604-294-7200 604-294-7200 604-294-7460
Sewer 604-294-7200 604-294-7200 604-294-7460
Speeders 604-294-7922 - 604-294-7922
Water 604-294-7200 604-294-7200 604-294-7460