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Contacts & Location

City Directory

Access the City Directory to locate department contact numbers:
  • Animal Shelter (B.C.S.P.C.A) - 604-291-7201
  • Business Licences - 604-294-7320
  • Building Permits - 604-294-7130
  • Careers - 604-294-7303
  • Cashier - 604-294-7358
  • Catch Basin Cleaning - 604-294-7460
  • Citizen Support Services - 604-294-7980
  • Clerk's Office - 604-294-7290
  • Ditch Cleaning - 604-294-7460
  • Dog Licences - 604-294-7320
  • Engineering - 604-294-7460
  • Environmental:
    General Inquiries - 604-294-7460
    Emergencies / After Hours - 604-294-7200
  • Finance - 604-294-7362
  • Fire - 604-294-7195
  • Garbage Collection - 604-294-7210
  • Human Resources - 604-294-7303
  • Information Technology Help Desk - 604-294-7939
  • Library, Metrotown Branch - 604-436-5400
  • Licence - 604-294-7320
  • Local Area Services - 604-294-7478
  • Manager's Office - 604-294-7110
  • Mayor's Office - 604-294-7340
  • Noise Control:
    General Inquiries (Office Hours) - 604-294-7460
    After Hours (Residential Noise) - 604-294-7922
    After Hours (Commercial, Industrial, Construction Noise) - 604-294-7200
  • Parking Violators:
    Inquiries - 604-570-3660
    After Hours - 604-294-7922
  • Parks, Recreation and Cultural Services - 604-294-7450
  • Patching Potholes - 604-294-7460
  • Payroll - 604-294-7367
  • Planning:
    General Planning Information and Zoning - 604-294-7400
    Long Range Planning - 604-294-7420
  • Printshop - 604-294-7365
  • Property Tax:
    Inquiries - 604-294-7350
    Fax Line - 604-294-7153
  • Public Library:
    Library Hours Open - 604-436-3724
    Information and Reference - 604-436-5400
  • Public Works - 604-294-7221
  • Purchasing - 604-294-7370
  • RCMP Switchboard - 604-294-7922
  • Recycling Depot:
    Inquiries - 604-294-7972
    After Hours - 604-294-7200
  • Sanitation - 604-294-7210
  • Street Lighting and Traffic Signals:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Street Sweeping:
    Inquiries - 604-294-7210
    Emergency / After Hours - 604-294-7200
  • Tax - 604-294-7350
  • Telephone Device for the Deaf - 604-294-7955
  • Traffic Signs:
    Inquiries - 604-294-7440
    Emergency / After Hours - 604-294-7200
  • Vision Obstructions at Intersections - 604-294-7440
  • Water Pollution Control:
    Inquiries - 604-294-7460
    Emergency / After Hours - 604-294-7200

City Hall Location

4949 Canada Way
Burnaby, BC, Canada
V5G 1M2
604-294-7944

City Hall Hours

Monday-Wednesday 8:00 AM - 4:45 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 4:45 PM

Emergency Contacts

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Emergency Contacts

Emergency
8:00 AM - 4:45 PM
Emergency
After Hours
Non-Emergency
Police (RCMP) 911 911 604-294-7922
Fire Department 911 911 604-294-7190
Ambulance 911 911 -
Burnaby Emergency Program Office 604-294-7097 -

getprepared
@burnaby.ca

Emergency Social Services (ESS) 604-570-ESSB (3772) 604-570-ESSB (3772) 604-570-ESSB (3772)
ess@burnaby.ca
Environmental Emergencies 604-294-7200 604-294-7200 604-294-7460
Ministry of Transportation 604-660-8300 - 604-660-8300
Parks, Recreation & Cultural Services 604-294-7450 604-294-7200 604-294-7450
Roads 604-294-7200 604-294-7200 604-294-7460
Sewer 604-294-7200 604-294-7200 604-294-7460
Speeders 604-294-7922 - 604-294-7922
Water 604-294-7200 604-294-7200 604-294-7460