Human Resources

Supporting our City’s workforce and ensuring our recruitment process is fair and inclusive 

Whether you’re looking for a rewarding career with our City or you’re already employed, our Human Resources team is committed to maintaining a safe, fair and inspiring work environment. 

Who we are 

The Human Resources (HR) Department provides programs and services to support nearly 4,000 full-time, part-time and auxiliary staff members, including benefits, training and development and employee wellness. HR works with department managers to recruit passionate candidates to join our workforce.

What we do 

HR is responsible for managing services that support our employees from the recruitment and hiring stage to the completion of their careers with the City of Burnaby—including compensation and benefits, ongoing education, training and career opportunities, administering HR policies and promoting work life balance through health and wellness programs.   

We work with hiring managers to hire candidates with top skills, knowledge and abilities. We create recruitment campaigns, submit interview questions for consideration and ensure a fair process for all applicants.

We work closely with managers and employees to create classification specifications for unionized positions and job descriptions for exempt jobs and assign applicable compensation based on the necessary skills for the job.

We analyze, maintain and troubleshoot our human resource information system to suit our organizational needs while inputting all relevant employee data. We also work closely with other departments to provide them with the specialized human resources reporting information they request.

We manage employee health benefit programs comprising health, vision, dental, life insurance and retirement plans.

The City of Burnaby supports workplace learning and encourages employees to further their development by offering an extensive selection of learning and development opportunities. Through Learning Services, employees have access to instructor-led classes (in-person and virtual), online courses and resources for self-directed learning. Learning Services also provides tailored programs to address specific organizational needs.

We support management and employees in all aspects of their work, particularly in the maintenance of a respectful work environment. We also work closely with the unions in different areas, including grievances and arbitrations, collective agreement interpretation, administration and labour negotiations. The Canadian Union of Public Employees (CUPE) Local 23 and the International Association of Firefighters (IAFF) Local 323 represent the City’s unionized employees.

We ensure through the Return to Work and Accommodation programs that established guidelines and legislation are closely followed for employees that need to return to work gradually or require accommodations, and we coordinate the Attendance Management program in support of a work environment that improves service delivery and maintains operational efficiency.

We provide support, advice, and assistance to all levels of the organization to create a safe and healthy work environment. We manage the City’s participation in the Certificate of Recognition (COR) program, oversee the processing of WorkSafeBC Claims, and work closely with the City’s Joint Occupational Health and Safety Committees.

Have questions?

Human Resources

Contact Us

[email protected]


6161 Deer Lake Avenue
Burnaby BC Canada
V5G 4A3

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Monday - Friday: 8:00 am-4:45 pm

Holiday Hours:

Closed September 6, 2021 (Labour Day)

Mailing address:

4949 Canada Way
Burnaby BC Canada
V5G 1M2

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