City departments work together on behalf of council to deliver services and programs to:
- make it easy for you to do business with the City
- allow you to stay connected, healthy and fit
- ensure the proper functioning of services like garbage and recycling, water and sewer
- ensure our major projects meet the city's future needs and our climate action goals
Office of the Chief Administrative Officer (CAO) oversees all City operations and departments, including public affairs and indigenous relations. It also develops policies and plans that guide Burnaby’s growth and development and recommends plans for council to meet the needs of our community as economically and effectively as possible.
Burnaby Public Library (BPL) allows you to learn, meet with others, request services or sink into a good book–online or in-person. Get into our print, media and digital collections, ask for help with technology and information, book community meeting rooms (actual and virtual) and try our programs designed for you.
Community Safety manages City's public safety functions–RCMP Burnaby Detachment (which includes Police Services), Crime Reduction and Intervention, Fire, Risk Management and Emergency Planning. Together, they provide coordinated emergency services. The department also oversees bylaws and licensing for businesses.
Corporate Services oversees Legislative Services (formerly City Clerk's Office), Legal and Marketing and Corporate Communications. You might not deal directly with these teams, but their work supports the City operations.
Engineering delivers the services our community counts on, including garbage and recycling, safe drinking water, a reliable water supply, dependable sewers, timely maintenance of our roads and facilities and efficient transportation services.
Finance provides financial leadership and accountability to facilitate fiscal planning, investment and asset management. The department is responsible for administering financial management policies and practices, overseeing the City’s budget, and tracking revenue and expenditures to delivery City services.
Information Technology (IT) is responsible for providing safe, reliable online access to City services and information so you can do business with the City conveniently and securely.
The Lands and Facilities Department provides property-related services to the City, including planning, buying, selling, leasing, building, maintaining and managing City's lands, properties, facilities and civic projects.
Parks, Recreation and Culture (PRC) looks after Burnaby’s recreation centres, cultural and arts facilities and beautiful City parks. PRC offers great programs, activities and events in welcoming settings for citizens and visitors of all ages, skill levels and interests.
People and Culture (previously Human Resources) provides programs and services to support our nearly 4,000 full-time, part-time and auxiliary staff members, including benefits, training and development and employee wellness. People and Culture work with all department managers to recruit passionate candidates to join our workforce.
Planning and Development oversee sustainable growth and development throughout the City and ensure construction within Burnaby meets all the requirements, including BC Building Code, zoning requirements and other regulations to protect the public's health, safety, and welfare.
The department also oversees the City's climate action and energy efforts to achieve carbon neutrality by 2050 and transition towards a cleaner future.