City Departments

City departments work together on behalf of council to deliver services and programs to:

  • make it easy for you to do business with the City
  • allow you to stay connected, healthy and fit
  • ensure the proper functioning of services like garbage and recycling, water and sewer
  • ensure our major projects meet the city's future needs and our climate action goals

Office of the Chief Administrative Officer (CAO)

Office of the Chief Administrative Officer (CAO) oversees all other City operations and departments. It also develops policies and plans that guide Burnaby’s growth and development; and recommends plans for council to meet the needs of our community as economically and effectively as possible. 

Burnaby Public Library

Burnaby Public Library (BPL) allows you to learn, meet with others, request services or simply sink into a good book–online or in-person. Get into our print, media and digital collections, ask for help with technology and information, book community meeting rooms (actual and virtual) and try our programs designed for you. 

Corporate Services

Corporate Services oversees City Clerk, Legal, Citizen Support, Marketing and Corporate Communications, and Climate Action and Energy. You might not deal directly with these teams, but their work supports the City operations.

Engineering

Engineering delivers the services our community counts on, including garbage and recycling, safe drinking water, a reliable water supply, dependable sewers, timely maintenance of our roads and facilities and efficient traffic operations. 

Finance

Finance provides financial leadership and accountability to facilitate fiscal planning, investment and asset management. The department is responsible for administering financial management policies and practices, overseeing the City’s budget, and tracking revenue and expenditures for the delivery of City services.

Human Resources

Human Resources (HR) provides programs and services to support our nearly 4,000 full-time, part-time and auxiliary staff members, including benefits, training and development and employee wellness. HR works with all department managers to recruit passionate candidates to join our workforce. 

Information Technology

Information Technology (IT) is responsible for providing safe, reliable online access to City services and information so you can do business with the City conveniently and securely. 

Parks, Recreation and Cultural Services

Parks, Recreation and Cultural Services (PRCS) looks after Burnaby’s recreation centres, cultural and arts facilities and beautiful City parks. PRCS is dedicated to offering the very best in programs, activities and events–all in welcoming settings for citizens and visitors of all ages, skill levels and interests. 

Planning and Building

Planning and Building is responsible for  the planning process, that starts at a broad policy level, then leads to creating a project development framework, and then moves to  implementation–where the project is reviewed to ensure it conforms to area plans, zoning and subdivision, and finally, to building–where construction begins, subject to regulatory review and enforcement. 

Public Safety and Community Service

Public Safety and Community Service (PSCS) manages our public safety functions–RCMP Burnaby Detachment, Fire, Risk Management and Emergency Planning. Together, they provide coordinated emergency services. The community services side oversees licensing for business owners, contractors, dog registration and the acquisition and management of City-owned properties. 

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