People and Culture

Committed to your success

Whether you’re looking for a rewarding career with our City or are already working with us, the People and Culture Department commits to support your career, well-being and create a fair, safe and inspiring work environment for you to thrive. 

Who we are 

The People and Culture Department (previously Human Resources) provides programs and services to support nearly 4,000 full-time, part-time and auxiliary staff members, including benefits, training and development and employee wellness. We work with department managers to recruit passionate candidates to join us.

What we do 

We manage services to support our employees through all stages of their careers. This includes compensation and benefits, ongoing education, training and employment opportunities, implementing policies and promoting work-life balance through health and wellness programs.   

We work with hiring managers to hire candidates with top skills, knowledge and abilities. We create recruitment campaigns, suggest interview questions and ensure a fair process for applicants.

We work with managers and employees to create classification specifications for unionized positions – a description of the nature and type of work performed at specific classification levels. We also develop job descriptions for exempt roles and assign skill-based compensation.

We analyze, maintain and troubleshoot our information systems to suit our organizational needs while collecting and storing employee data. We provide any reporting information departments may request. We also manage employee health benefit programs like health, vision, dental, life insurance and retirement plans.

The City of Burnaby supports workplace learning and encourages employees to further their development by offering an extensive selection of learning and development opportunities. Through Learning Services, employees have access to instructor-led classes (in-person and virtual), online courses and resources for self-directed learning. Learning Services also provides tailored programs to address specific organizational needs.

We support management and employees in all aspects of their work. We also work closely with the unions in different areas, including grievances and arbitrations, collective agreement interpretation, administration and labour negotiations. The Canadian Union of Public Employees (CUPE) Local 23 and the International Association of Firefighters (IAFF) Local 323 represent the City’s unionized employees.

Through the Return to Work and Accommodation programs, we ensure that established guidelines and legislation are in place for employees that need to return to work or require accommodations. We coordinate the Attendance Management program to support a work environment that improves service delivery and maintains operational efficiency.

We provide support, advice, and assistance to all levels of the organization to create a safe and healthy work environment. We manage the City’s participation in the Certificate of Recognition (COR) program, oversee tWorkSafeBC Claims processing and work closely with the City’s Joint Occupational Health and Safety Committees.

Works collaboratively with managers and employees in recognizing, creating and implementing plans to promote diversity within the workplace and foster a work environment with a sense of belonging.

Offers strategic and technical advice on a range of People and Culture services, including recruitment, compensation, employee relations, labour and employment law, as well as human rights issues.

Have questions?

People and Culture

Contact Us

[email protected]


6161 Deer Lake Avenue
Burnaby BC Canada
V5G 4A3

Get Directions


Monday - Wednesday: 8:00 am-4:45 pm
Thursday: 8:00 am-8:00 pm
Friday: 8:00 am-4:45 pm

Holiday Hours:

Closed on statutory holidays

Mailing address:

4949 Canada Way
Burnaby BC Canada
V5G 1M2

Was this page useful?