Community Safety

Discover how we’re creating a safer community

Read our Community Safety Plan, find emergency services information, volunteer for a safety program or learn how to get prepared for an emergency and more.

Our Community Safety Plan

We’ve designed our Community Safety Plan to increase your feeling of safety in our city, reduce incidents of safety risk and improve our community’s overall resilience and health.

Extreme heat

Keep yourself and your family safe during extreme heat events with cooling centres and pop-up cooling stations.

Alertable: Public Alerting System

Stay aware and plan ahead—Burnaby is now on the Alertable notification network. These notifications allow the City to inform subscribed users of actions to take during critical emergencies.

Good Neighbour Program

Well-connected neighbourhoods are the building blocks of a vibrant and safe community. Burnaby’s Good Neighbours program offers ideas and information about programs available to promote neighbourhood interaction and activities.

Transportation plan

Our Transportation Plan fully recognizes the critical role transportation networks play in creating a safer community.

Homelessness response

We’re developing a strategy to address the challenges that contribute to homelessness.

Expanded school zone hours

We're making streets safer for students and residents by expanding the hours of 30 km/h school zones in Burnaby to 7 am-10 pm (previously 8 am-5 pm).

Naloxone pilot program

Nasal naloxone spray reduces the chances of overdose from opioids. We provide emergency access to the spray kits across public facilities.

Emergency services

Service

Emergency contact

Non-emergency contact

Police (RCMP Burnaby Detachment)

9-1-1

604-646-9999
Online Crime Reporting

Fire Department

9-1-1

604-294-7190

Burnaby Emergency Dispatch

  • hazardous conditions
  • sewer and water leaks
  • flooding
  • spills
  • downed trees

604-294-7200

604-294-7460

Find information on Burnaby’s emergency services:

  • Burnaby RCMP

    Burnaby RCMP works in partnership with the City to make Burnaby safe and peaceful for residents, businesses and visitors.
    View more

  • Burnaby Fire Department

    Serving the City via our 7 fire stations located strategically across Burnaby to save lives, property and the environment.
    View more

  • Emergency preparedness

    Emergencies can happen at any time, often with little or no warning. Learn how to prepare your household or workplace for an emergency.
    Learn how
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Community safety initiatives and programs

Our goal is for Burnaby to be a safe place to live, work, play and visit. These collaborative programs help you and your neighbours stay safe.

Anti-graffiti program and hotline

Prevent, reduce and report any graffiti in your neighbourhood and find out how a mural painting on your property could help our anti-graffiti initiative.

Be Park Smart

Burnaby’s parks and trails are open and available for everyone to enjoy. While getting outdoors offers health benefits, it is important that you are prepared in advance to ensure you have a fun and safe experience when visiting our parks and public spaces.

Bike patrol

Our city is home to exceptional parks and green spaces—our Bike Patrol program helps you stay safe while you’re out enjoying them.

Block watch

Join Block Watch to improve safety and security. Work with your neighbours to report any suspicious and criminal activity to the RCMP.

Business watch

Own your own business? Join the Business Watch program and learn about business-related crime, prevention tips and more. Help your fellow business owners by keeping an eye out for criminal activity and report your concerns to the RCMP.

Citizens’ crime watch

Join the Crime Watch program and be the extra set of eyes and ears for your community. Report any crime and suspicious activity to the RCMP.

Crime-free multi-housing

The property crime prevention program gives rental managers the skills and tools to keep criminal activity out of the rental buildings.

Fire safety education

Our programs emphasize fire safety for children, youth, families and seniors. We are also involved in public initiatives that raise fire and safety awareness.

Fire safety plans

A well designed Fire Safety Plan aids both building owners, occupants and emergency services personnel with responding to emergency situations. A plan is required by the British Columbia Fire Code based on building use or occupancy types.

Safe harbour

All our community facilities are part of the Safe Harbour program, providing an immediate safe place for you if you experience discrimination in or near our facilities.

Taskforce on sexually exploited and at-risk youth

The Burnaby-New Westminster Task Force on Sexually Exploited and At-Risk Youth works to address the sexual abuse of children in the commercial sex trade and to promote support for at-risk youth.

You can email [email protected] to learn more.

Victim services

If you’ve been affected by crime or trauma, we’re here to help. We offer emotional support, information, practical assistance and referrals for victims in our city.

Youth services

Youth Services focus on reducing criminal behaviour among our city’s youth through early prevention and intervention.

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