Community Safety

Discover how we’re creating a safer community

Read our Community Safety Plan, find emergency services information, volunteer for a safety program or learn how to get prepared for an emergency and more.

Emergency services

Service

Emergency contact

Non-emergency contact

Police (RCMP Burnaby Detachment)

9-1-1

604-646-9999
Online Crime Reporting

Fire Department

9-1-1

604-294-7190

Burnaby Emergency Dispatch

  • hazardous conditions
  • sewer and water leaks
  • flooding
  • spills
  • downed trees

604-294-7200

604-294-7460

Find information on Burnaby’s emergency services:

Community safety initiatives and programs

Our goal is for Burnaby to be a safe place to live, work, play and visit. These collaborative programs help you and your neighbours stay safe.

Anti-graffiti program and hotline

Prevent, reduce and report any graffiti in your neighbourhood and find out how a mural painting on your property could help our anti-graffiti initiative.

Be Park Smart

Burnaby’s parks and trails are open and available for everyone to enjoy. While getting outdoors offers health benefits, it is important that you are prepared in advance to ensure you have a fun and safe experience when visiting our parks and public spaces.

Bike patrol

Our city is home to exceptional parks and green spaces—our Bike Patrol program helps you stay safe while you’re out enjoying them.

Block watch

Join Block Watch to improve safety and security. Work with your neighbours to report any suspicious and criminal activity to the RCMP.

Burnaby snow angels

The Burnaby Snow Angels program helps seniors and people with limited mobility clear their sidewalks and driveways of snow.

Business watch

Own your own business? Join the Business Watch program and learn about business-related crime, prevention tips and more. Help your fellow business owners by keeping an eye out for criminal activity and report your concerns to the RCMP.

Citizens’ crime watch

Join the Crime Watch program and be the extra set of eyes and ears for your community. Report any crime and suspicious activity to the RCMP.

Crime-free multi-housing

The property crime prevention program gives rental managers the skills and tools to keep criminal activity out of the rental buildings.

Emergency preparedness

Emergencies can happen at any time, often with little or no warning. Learn how to prepare your household or workplace for an emergency.

Expanded school zone hours

We're making streets safer for students and residents by expanding the hours of 30 km/h school zones in Burnaby to 7 am-10 pm (previously 8 am-5 pm).

Fire safety education

Our programs emphasize fire safety for children, youth, families and seniors. We are also involved in public initiatives that raise fire and safety awareness.

Fire safety plans

A well designed Fire Safety Plan aids both building owners, occupants and emergency services personnel with responding to emergency situations. A plan is required by the British Columbia Fire Code based on building use or occupancy types.

Homelessness response

We’re developing a strategy to address the challenges that contribute to homelessness.

Nasal naloxone kits

Nasal naloxone spray reduces the chances of overdose from opioids. We provide emergency access to the spray kits across public facilities.

Safe harbour

All our community facilities are part of the Safe Harbour program, providing an immediate safe place for you if you experience discrimination in or near our facilities.

Taskforce on sexually exploited and at-risk youth

The Burnaby-New Westminster Task Force on Sexually Exploited and At-Risk Youth works to address the sexual abuse of children in the commercial sex trade and to promote support for at-risk youth.

You can email [email protected] to learn more.

Transportation plan

Our Transportation Plan fully recognizes the critical role transportation networks play in creating a safer community.

Victim services

If you’ve been affected by crime or trauma, we’re here to help. We offer emotional support, information, practical assistance and referrals for victims in our city.

Youth services

Youth Services focus on reducing criminal behaviour among our city’s youth through early prevention and intervention.

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