Arts and Culture Facilities
View how to report a bylaw violation for:
Find out more about some of the ways we support crime reduction efforts in Burnaby.
View our emergency preparedness tips and learn about the City's role to make our community disaster-resilient and safe.
If you have any questions related to parking enforcement such as parking tickets, regulated parking hours.
Parking enforcement requests can be made:
Monday-Friday: 7 am-6 pm, contact customer service
Saturday-Sunday: 8:30 am-4:30 pm, call 604-570-3660
Outside office hours: Call Burnaby RCMP at 604-646-9999
For media inquiries, please contact the Public Affairs Office at [email protected].
If you are a Burnaby business or restaurant owner and would like to expand your footprint on to a city sidewalk or adjacent outdoor space. Learn more about the Active Patio Program.
Contact us for specific information about our maps and open data.
The staffed, self-serve Burnaby Eco-Centre provides you with safe, convenient and affordable drop-off options for over 20 different types of recyclable materials.
4855 Still Creek Drive
Burnaby BC Canada
The Eco-Centre is open on statutory holidays except:
- Christmas Day (December 25): Closed
- New Year's Day (January 1): Closed
Please note: Our office phone line is staffed Monday to Friday, 8 am-4:45 pm (closed weekends and statutory holidays).
Call us for emergencies and after hours assistance to report water leaks, immediate traffic hazards, pot hole repairs, plugged catch basins, etc.
For general inquiries, contact the Engineering Department at 604-294-7460 or by the email below.
Contact the Engineering Department at City Hall during the hours listed below.
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report water leaks, immediate traffic hazards, pot hole repairs, plugged catch basins, etc.
For any project work in or abutting a street, boulevard, alley, sidewalk, park, terrace, or other property controlled or owned by the City (including right-of-ways).
If you are a Burnaby resident and would like an improvement (eg sidewalks/road widening) to your neighbourhood.
For inquiries for missed garbage/recycling pick-ups, large item pick-ups, appliance pick-ups, set up Multi Family pick-ups etc.
For any civil construction project work unrelated to a development application in or abutting a street, boulevard, alley, sidewalk, park, terrace, or other property controlled or owned by the City (including right-of-ways).
For all questions relating to street light/traffic signal outages, lane closure requests, speed bumps, wheelchair ramps, graffiti.
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report urgent traffic hazards.
Jobs and Careers
Lands and Facilities
Office of the Chief Administrative Officer
Please connect with the Public Affairs office.
Parks, Recreation and Culture
Pets and Animals
Call Burnaby SPCA for the following issues:
- animal abuse, barking dogs, dog bites and attacks
- rescuing stray animals
- adopting animals
- removing dead animals from streets or public areas
- lost pets
3202 Norland Avenue
Burnaby BC Canada
Closed on statutory holidays
Planning and Development
Call Engineering Dispatch at 604-294-7200 for emergencies and after hours assistance to report spill emergencies on Burnaby roads or in waterways.