Don't miss an emergency alert from the City of Burnaby
Stay aware and plan ahead—Burnaby is now on the Alertable notification network. These notifications allow the City to inform subscribed users of actions to take during critical emergencies.
The Alertable app is free and can be downloaded from your mobile phone, tablet, computer or smart speaker. You can sign up for email, text (SMS) and phone call notifications. Choose the notification option, or combination of options, that is right for you.
Once signed up, you will receive notifications on your cellphone, home phone or email about emergencies impacting Burnaby, such as:
- severe weather
- natural disasters
- industrial hazards
- other emergencies with the potential to impact many citizens
Alerts may include information about evacuation orders, where to go for support during an emergency and additional information about potential threats to public safety.
Personalize your settings
After downloading the app, follow the in-app instructions for set up. You will be asked to set your preferences for critical alerts and advisory alerts. Critical alerts are issued for severe events that could be life threatening and may require immediate action. Advisory alerts are issued so you are aware and can prepare for an event.
To change your settings later, open the app and select ‘Settings’ to adjust and personalize alerts and sounds.
Questions and answers
No, regardless of the method you choose to receive alerts (app, text, phone notifications, etc.) this alert notification service is free to all users
To receive alerts for Burnaby, select "Burnaby, BC, Canada". You can choose to select multiple locations or cities.
By turning on ‘Follow Me’, you will receive alerts that are issued for your phone’s current location, even if it is a location you have not self-selected in your settings.
- Burnaby residents
- non-residents who work or attend school or other activities in Burnaby
- non-residents with family members living, working or attending school or daycare in Burnaby
- visitors or commuters who are passing through Burnaby
- residents of neighbouring municipalities
Alertable and Alert Ready are not the same. Alert Ready is a Canada-wide system that allows government officials in each province and territory to issue emergency alerts through compatible wireless devices and major television and radio broadcasters.
You do not need an app to receive alerts through the Alert Ready system. In BC, Alert Ready will only be used in the event of a potential tsunami, Amber Alert, flooding, wildfire or civil emergency.
For additional questions and answers, please visit the Alertable website.