As the cost of living continues to rise in the region–especially the cost of housing–so does the risk of homelessness. The City of Burnaby has developed a strategy to address housing challenges and opportunities, including reducing homelessness. HOME: Burnaby’s Housing and Homelessness Strategy will guide Burnaby’s decisions on community housing and homelessness over the next decade.

Progressive Housing Emergency Shelter

Address: 2294 Douglas Rd
Website: progressivehousing.net/service/emergency-shelter/

BC Housing opened this 25-bed shelter on City-leased land to provide support for people experiencing homelessness. Run by Progressive Housing Society, the shelter is staffed 24 hours a day, 7 days a week. Visitors will be provided with connections to community-based services and support to transition to permanent housing. For more information on Progressive Housing Society shelter services you can call 604-522-9669 (24 hours). Throughout the COVID-19 pandemic, the number of shelter beds have been reduced to 25 spaces to maintain physical distancing.

A Community Advisory Committee was established to support the shelter’s success, share information and build positive relationships with the community. Membership is made up of representatives from BC Housing, City of Burnaby, Progressive Housing Society, RCMP, Fraser Health and community representatives. If you are a neighbour of the Douglas Shelter and have questions or comments, please call Progressive Housing Society’s neighbour relations line at 604-318-9876 (24 hours).

BC Housing Emergency Response Centre

BC Housing has opened a 24-hour Emergency Response Centre (ERC) on Sperling Ave. The 40-bed facility, operated by Progressive Housing Society, is equipped to serve the needs of people experiencing homelessness during the pandemic and can connect them to permanent housing options. The ERC replaces and expands the services previously provided at the City’s warming centres, which no longer operate. The ERC is a temporary measure and will close when an expansion to Norland Place Supportive Housing is expected to be complete.

Norland Place Supportive Housing

Address: 3986 Norland Ave
Website: progressivehousing.net/service/norland-place/

BC Housing opened this 52-unit supportive modular housing project on City-owned land to provide housing for people experiencing or at risk of homelessness. Progressive Housing Society provides 24-hour staffing and works closely with tenants to connect them to additional services, such as health care and life-skills training. Adjacent to this site, an expansion to Norland Place is underway with another 43-unit supportive modular housing project.

Overnight Warming Centre (currently closed)

To ensure the safety of all Burnaby citizens, Burnaby will open an overnight warming centre providing extra capacity for vulnerable people to take shelter during periods of extreme winter weather.

The City also works in partnership with several organizations, including BC Housing and Progressive Housing Society, to deliver temporary shelter and supportive housing for people who are currently homeless or at risk of homelessness.

Community Partnerships

The City works collaboratively with the Society to End Homelessness in Burnaby through its Task Force to End Homelessness in Burnaby, which includes members from homeless serving agencies, RCMP, Transit Police, Vancity, Fraser Health, and interested community members. The Task Force works to address the causes of homelessness, raise awareness of the issue and provide support services for people experiencing homelessness.

The City also participates on the Task Force’s Extreme Weather Response Committee that plans the operations of Lookout Society's Extreme Weather Response Shelter, which operates in southeast Burnaby.

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