Corporate Services

Our teams lead key initiatives and provide support services to the City operations you depend on

Learn about Corporate Services’ key departments that support the City’s prudent yet innovative operations and initiatives.

Who we are

The Corporate Services Department directs and oversees the work of the City Clerk, Legal, Climate Action and Energy, Corporate Communications, Marketing and Citizen Support Services departments. In addition, the department leads key corporate initiatives and strategies, including diversity and equity programs, the City’s Climate Action Framework and City Energy Strategy, and the corporate fleet transition to energy-efficient vehicles.

What we do

Corporate Services consists of the following departments. 

City Clerk is responsible for maintaining and managing City records and provides administrative support to council and its various committees, commissions and boards. The City Clerk oversees local government elections, Freedom of Information, and the City Archives. Working with residents, businesses and organizations, the City Clerk supports participation in local government.

Legal is responsible for coordinating and preparing bylaws, contracts, development agreements and other legal documents, in addition to providing legal advice and services to other City departments. The Legal Department also addresses legal proceedings involving the City.

Citizen Support Services is responsible for recruiting and managing volunteers who assist and serve the vulnerable sector–infants, children and seniors. Through a variety of programs and services, volunteers help improve the quality of life for children and families and help seniors– including frail elderly persons–by keeping them socially connected and maintaining their independence to live at home.

Climate Action and Energy is responsible for development and implementation of environmental programs and policies related to such matters as air quality, drinking water, storm water, noise, contaminated sites, in-stream works, development applications and inspections of industrial/commercial operations. In addition, it also leads the City's Climate Action Framework and the City Energy Strategy.

Corporate Communications handles City communication planning and content development. Its primary purpose is to engage and inform residents and businesses on the wide range of City affairs. Its goal is to ensure City communications are clear and consistent, so people can understand the work of the City and get involved.

Marketing prepares promotional and information materials to let people know about City programs, services and events. This includes traditional and digital marketing materials. The focus is on ensuring materials are consistent and optimized so residents and businesses feel informed and understand how they can engage with the work of the City.

Contact us

Department Phone Email
Citizen Support Services
City Clerk
Climate Action and Energy
Corporate Communications & Marketing

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