Learn about different kinds of sound nuisances, exceptions and how to file a noise complaint

Excessive noise can be a nuisance for everyone. Noise is any loud, unnecessary or unusual sound that may irritate, distract, endanger or disturb the peace, health, safety and comfort of our residents and visitors. Being considerate and mindful of others helps create a peaceful environment for all of us.

Burnaby has regulations that apply to sound nuisances. The City prohibits any unnecessary noise disturbance in dwellings or public places.

Noise Bylaw No. 7332 applies to noise caused by construction sites, renovation, lawn mowing, refuse collection, etc.

Some exceptions to the bylaw include:

  • Operation of snow removal equipment.
  • Person(s) performing works of an emergency nature to preserve or protect property, life, or health.
  • Person(s) working under a noise variance granted by the City.
  • Residence alteration or repair by the owner, occupier or a contractor between 9 am-8 pm on Sundays and statutory holidays.
  • Concerts, festivals, sporting events or other special events held at Deer Lake Park or Swangard Stadium.
  • For interior noise complaints within multi-residential units, contact the strata council, property manager or building owner.

Residential noise (continuous) levels shall not exceed

  • 55 dBA (7 am-10 pm)
  • 45 dBA (10 pm-7 am)

Residential noise is defined as any noise that disturbs the quiet, peace, rest, enjoyment, comfort, or convenience of the neighbourhood or persons in the vicinity.

A continuous noise is defined as any noise that goes on for more than 3 minutes in a 15 minute period.

To report residential noise:

Type: Contact:

Party/stereo/band

Building alarms

RCMP non-emergency
604-646-9999

Commercial/industrial noise

Construction noise

Lawn mower & gardening tools

Refuse collection

Other

Climate Action and Energy Department
604-294-7850
Monday-Friday: 8 am-4:45 pm

After hours (emergencies only)
Burnaby Dispatch
604-294-7200

To report motorcycle/vehicle noise and alarms:

Location: Contact:
On a roadway RCMP non-emergency
604-646-9999
Vehicle alarm
- parked on a roadway

Parking Management/Enforcement
604-570-3660 
Monday-Friday: 6 am-6 pm
Saturday: 8:30 am-4:30 pm

After hours: RCMP non-emergency
604-646-9999

Vehicle alarm
- parked on a property

Climate Action and Energy Department
604-294-7850
Monday-Friday: 8 am-4:45 pm

After hours: RCMP non-emergency
604-646-9999

Commercial/industrial noise (continuous) levels shall not exceed

7 am-10 pm:

  • 65 dBA when measured at the property line.
  • 60 dBA when measured within a residential district.

10 pm-7 am:

  • 60 dBA when measured at the property line
  • 55 dBA when measured within a residential district.

A continuous noise is defined as any noise that goes on for more than 3 minutes in a 15 minute period.

To report: Contact:
commercial/industrial noise

Climate Action and Energy Department
604-294-7850
Monday-Friday: 8 am-4:45 pm

After hours (for emergencies only):
Burnaby Dispatch
604-294-7200

building alarms

RCMP non-emergency 
604-646-9999

No construction, reconstruction, alteration, repair, landscaping or demolition can occur:

  • Monday-Friday between 8 pm-7 am
  • Saturday between 8 pm-9 am
  • Sunday and statutory holidays

At any time, the continuous noise should not exceed 85 dBA when measured at least 15.2 meters from the source in a residential, multifamily, public or institutional district.

To report:

Call the Climate Action and Energy Department at 604-294-7850.

After hours (for emergencies only), call Burnaby Dispatch at 604-294-7200. 

Noise must not exceed 87 dBA when measured on the property line or within 6 meters of the property line:

  • Monday-Friday: 7 am-10 pm
  • Saturday, Sunday and statutory holidays: 9 am-10 pm

To report:

Call the Climate Action and Energy Department at 604-294-7850.

After hours (for emergencies only), call Burnaby Dispatch at 604-294-7200. 

To report motorcycle/vehicle noise and alarms:

Location: Contact:
On a roadway RCMP non-emergency
604-646-9999
Vehicle alarm
- parked on a roadway

Parking Management/Enforcement
604-570-3660 
Monday-Friday: 6 am-6 pm
Saturday: 8:30 am-4:30 pm

After hours: RCMP non-emergency
604-646-9999

Vehicle alarm
- parked on a property

Climate Action and Energy Department
604-294-7850
Monday-Friday: 8 am-4:45 pm

After hours: RCMP non-emergency
604-646-9999

No person shall collect refuse from refuse containers:

  • Monday-Saturday between 8 pm-7 am
  • Sunday and statutory holidays between 8 pm-10 am

To report:

Call the Climate Action and Energy Department at 604-294-7850.

After hours (for emergencies only), call Burnaby Dispatch at 604-294-7200. 

To report barking dogs:

Email a written report with the following details:

  • location of the dog
  • dates and times of occurrence
  • your name, address and daytime phone number

Call the Burnaby SPCA for more information at 604-291-7201.

To report noise from concerts, festivals or other events:

Call Parks, Recreation and Cultural Services Administration Office at 604-294-7450 or send an email.

Non-continuous noise levels shall not exceed

  • 7 am-10 pm: 80 dBA
  • 10 pm-7 am: 75 dBA

Non-continuous noise is defined as any noise or sound that goes on for less than 3 minutes in a 15 minute period.

Please view the sections above for how to report different types of noise or send us a message

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