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February 19: Planned Outage of Websites and Online Services for Maintenance

Posted February 17, 2017

On Sunday, February 19 from 6:00-11:00 AM, the following websites and online services will not be available while system maintenance is performed. Websites and online services may become available during this time frame, but may be subject to intermittent availability. We thank you for your patience.

  • WebReg - program registration for recreation and arts activities
    (Additional planned outage takes place Sunday, February 19 from 10:00 PM until 2:00 PM Monday, February 20)
  • eAgenda - agendas, minutes, reports for Council, Board, Committee and Commission meetings
  • Dog Licences - renewals  
  • Portal Login - for tenants of city owned properties and city employees
    (This service will be restored at 8:00 AM Monday, February 20)

City Services

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Noise & Sound Abatement

Is there a Noise Bylaw?

Yes, there is a bylaw that addresses the issue of noise -- the Burnaby Noise and Sound Abatement Bylaw (Number 7332) and Consolidated Amendment.

What Types of Noise Complaints are Received and Who Investigates Them?

The Burnaby Engineering Department Environmental Services Officer responds and investigates complaints related to:
  • Commercial/industrial noise
  • Residential noise
  • Construction noise
  • Vehicle alarm noise if vehicle is parked within private property
  • Any noise which disturbs the quiet, peace, rest, enjoyment, comfort or convenience of the neighbourhood or persons in the vicinity
The RCMP is to be contacted for:
  • Building alarms
  • Vehicle alarms after Parking Management/Enforcement hours
  • Residential noise (party/stereo/band)
Parking Management/Enforcement is to be contacted for:
  • Vehicle alarm noise on roadways
The SPCA is to be contacted for:
  • Barking dogs
Parks and Recreation is to be contacted for:
  • Park events (concerts, festivals, or other events) at Deer Lake and Swanguard Stadium.

Brochure

For more information on the noise bylaw and its enforcement, please download Burnaby’s Noise and Sound Abatement Bylaw Brochure.

Who should I call?

Environmental Services Officer

During the day:
Burnaby Engineering Department: 604-294-7460
Monday to Wednesday, Friday 8:00 AM to 4:45 PM
Thursday 8:00 AM to 8:00 PM

After office hours:
Burnaby Dispatch: 604-294-7200

Parking Management/Enforcement

Phone: 604-570-3660
Monday to Friday 6:00 AM to 6:00 PM
Saturday 8:30 AM to 4:30 PM
(Contact RCMP outside these hours)

RCMP

Phone: 604-294-7922

SPCA

Phone: 604-291-7201

Parks and Recreation

Phone: 604-294-7450

Noise Variance Application

To apply for a Noise Variance, download and fill out the Application for Variance of Work Hour Restrictions.

A $100.00 fee will applied to all noise variance applications and a $50.00 fee will be charged on extensions to existing approved noise variance applications.

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