Burnaby City Hall

Visits to Burnaby City Hall by appointment only

Following the guidance of the BC Restart plan, the limited access helps to ensure visitors can continue to follow all public health guidelines. 

If you need assistance to connect with the right department or staff member, call 604-294-7944.

Burnaby's City Hall complex is located next to picturesque Deer Lake Park

City departments are located in multiple buildings including:

  • City Hall
  • West Building
  • Deer Lake Centre (north side of Canada Way)

The Burnaby RCMP main detachment is adjacent to City Hall on Deer Lave Avenue.

Learn more about Burnaby

Visitor Information

Burnaby City Hall

Contact Us

Emergency & After Hours


4949 Canada Way
Burnaby BC Canada
V5G 1M2

Get Directions


Monday - Wednesday: 8:00 am-4:45 pm
Thursday: 8:00 am-8:00 pm
Friday: 8:00 am-4:45 pm

Holiday Hours:

Closed February 21, 2022 (Family Day)


Please use Translink's Trip Planner


Free visitor parking. Two electric vehicle charging stations (fees apply).  


Designated parking stalls. 

The accessible entrance is underneath the covered walkway on the west side of the building by the courtyard. There are push buttons on this doorway. A small elevator immediately inside the accessible entrance provides access to the main floor. All other floors can be accessed from an elevator by the Information Desk. The elevator incorporates Braille features to assist persons with visual disabilities. Lowered reception counters are located in the Licence Office, the Building Department, the Planning Department and the Engineering Department.

Accessible public washrooms are located on the main and ground floors of City Hall.

View more details in our Burnaby Access Guidebook.

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