The following services will be unavailable from May 29 at 7 pm–June 1 at 7 pm due to system upgrades:
- applying for permits online through mypermits.burnaby.ca
- applying for permits in-person at City Hall
- paying invoices online through invoices.burnaby.ca
- paying invoices in-person at City Hall
To avoid delays on your application, please pay your invoices due May 29 before the outage.
Be aware of impersonation scams: Impersonation scams may involve emails, letters, phone calls or websites that appear legitimate but are designed to trick individuals or businesses into sending money or sharing sensitive information. These scams often use official looking logos, familiar names and urgent language to pressure recipients into acting quickly. Learn how to protect yourself.
Apply for your permits
Find all the information you need to apply for your permits below. Can't find what you're looking for? Visit our related links or contact the department directly for assistance.
Need to pay an invoice?
Pay your building, engineering and planning invoices online by credit card on invoices.burnaby.ca/home.
Check for unclaimed funds
The City may hold unclaimed funds such as refundable deposits or account adjustments from individuals, businesses or developers. View our unclaimed funds database.
Contact us
| Department | Phone | |
|---|---|---|
| Building Permits | Phone
|
[email protected] |
| Engineering General Inquiries | Phone
|
[email protected] |
| Fire Administration Office | General inquiries
Fax
|
[email protected] |
| Planning General Inquiries | Phone
|
[email protected] |